Support Board
Date/Time: Sun, 24 Nov 2024 16:39:53 +0000
Receiving Chart with No Data
View Count: 1328
| [2013-11-17 12:11:15] |
| William C Midgley - Posts: 2 |
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Good Morning, I'm trying to receive charts containing the Dow Transports. The Sierra symbols page shows the symbol as $DOWT. Using that symbol, I receive a chart but no data. I have Sierra package 3, use Interactive Brokers (for my data feed which I'm connected to) & am running Sierra version 902. The error message I receive is "Symbol is unknown. Click for symbol information." When I click on the orange box containing this error message, nothing happens. Can you please tell me what I'm doing wrong so I may receive the Dow Transports chart data? Thank you. |
| [2013-11-17 21:21:29] |
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You need to set up another copy of Sierra Chart to use the Sierra Chart Historical Data service. Refer to these pages: http://www.sierrachart.com/index.php?l=doc/MultipleServices.html http://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html#UsingSCHDS Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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