Support Board
Date/Time: Mon, 27 Jan 2025 19:42:10 +0000
Sierra Chart Not responding
View Count: 890
| [2019-02-28 12:43:34] |
| User12222 - Posts: 20 |
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Hi, SC worked great yesterday. Nothing happened to or changed on my computer. All other apps and currently great and fast, including MS office, etc. But when I open a chartbook in SC (older and newest versions), Sierra chart starts to open the chart book, then freezes saying calculating studies and SC says not responding. I am using the 64 bit version, but also happens with an older 32 bit version. Any ideas? A screenshot of the message log is attached. Please help P.S. this "freezes" regardess of brokers that I am logged into |
Private File |
| [2019-02-28 18:14:15] |
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Refer to help topic 30.16 here about this: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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