Support Board
Date/Time: Mon, 27 Jan 2025 19:11:57 +0000
6CH19 Daliy Historical not loading past historical data
View Count: 1186
| [2019-02-22 20:20:18] |
| User726174 - Posts: 7 |
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6C Canadian dollar; (F.US.CA6???) not updating historical data; continuous dly / wkly roll on volume, had it set up and working fine. Hadn't used it for a while; looked at it, had missing past data - missing M18, U18, Z18. Worked with it, been there, done this before. Began deleting data, even going to my hd to delete dly 6C (not scid's) thinking it had a corrupted file. Re-loading, editing, etc, reading a lot in the help directory and doing all I can. Now all I can get is current F.US.CA6H19. If I select Continuous Contract >None SC will load 6CH19 to inception 2015-01-02. If I select any cont contract, 6CH19 only loads to the roll date 2018-12-14. Can't get historical past data. No Problem with intra-day. I'm running current version 1875. When CQG needed the EUA SC loaded and I no longer was prompted. My other charts are working fine. Has there been a symbol change for 6C? Like D6? When I Edit> Delete all data and download the pop up window has selection for F.US.CA6H19; everything beyond that is D6Z8 and back. Thanks for the help. |
| [2019-02-23 22:56:53] |
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We did verify the Symbol Settings are correct. However, follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Be sure to select all symbols in the list to re-download all contracts. After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-23 22:57:51
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| [2019-02-25 02:24:38] |
| User726174 - Posts: 7 |
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Software version: 1875 64-bit | 2019-02-24 20:19:39 Enabled for: Advanced Features. | 2019-02-24 20:19:39 Enabled for: Sierra Chart Historical Data Service. | 2019-02-24 20:19:39 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-02-24 20:19:39 Current selected Data/Trading service: CQG FIX Trading | 2019-02-24 20:19:39 Chart Update Interval: 500 | 2019-02-24 20:19:39 Intraday Data Storage Time Unit: 1 | 2019-02-24 20:19:39 Data/Trade Service Settings automatically set. | 2019-02-24 20:19:39 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-02-24 20:19:39 2019-02-24 18:19:38 Local computer time | 2019-02-24 20:19:39 2019-02-25 02:19:38 Local computer time in UTC | 2019-02-24 20:19:39 2019-02-24 20:19:38 Local computer time in SC Time Zone | 2019-02-24 20:19:39 2019-02-25 02:16:13 Server time in UTC | 2019-02-24 20:19:39 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-02-24 20:19:39 Program path: C:\SierraChart\ | 2019-02-24 20:19:39 Data Files path: C:\SierraChart\Data\ | 2019-02-24 20:19:39 OS Version Number: 6.1 | 2019-02-24 20:19:39 Locale Setting: C | 2019-02-24 20:19:39 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-02-24 20:19:39 F.US.CA6H19 [CV] Daily #2 | Reloading chart. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6H15.dly, D6M15.dly | 2019-02-24 20:20:06 The D6M15.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6M15.dly, D6U15.dly | 2019-02-24 20:20:06 The D6U15.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6U15.dly, D6Z15.dly | 2019-02-24 20:20:06 The D6Z15.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6Z15.dly, D6H16.dly | 2019-02-24 20:20:06 The D6H16.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly | 2019-02-24 20:20:06 The D6M16.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly | 2019-02-24 20:20:06 The D6U16.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly | 2019-02-24 20:20:06 The D6Z16.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly | 2019-02-24 20:20:06 The D6H17.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly | 2019-02-24 20:20:06 The D6M17.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly | 2019-02-24 20:20:06 The D6U17.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly | 2019-02-24 20:20:06 The D6Z17.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly | 2019-02-24 20:20:06 The D6H18.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly | 2019-02-24 20:20:06 The D6M18.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly | 2019-02-24 20:20:06 The D6U18.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6U18.dly, D6Z18.dly | 2019-02-24 20:20:06 The D6Z18.dly symbol may not be the active contract month. | 2019-02-24 20:20:06 F.US.CA6Z18 [CV] Daily #1 | Reloading chart. | 2019-02-24 20:20:06 F.US.CA6Z18 [CV] Daily #1 | Performing historical Daily data download for symbol F.US.CA6Z18 starting at last date in file. | 2019-02-24 20:20:06 F.US.CA6Z18 [CV] Daily #1 | Waiting for historical downloads to complete with the IDs: 1, | 2019-02-24 20:20:06 HD Request # 2 | Downloading Historical Daily chart data for F.US.CA6Z18. Starting date: 2018-12-17. Service: cqg | 2019-02-24 20:20:06 Historical data download counter reset. | 2019-02-24 20:20:06 HD Request # 2 | Requesting historical Daily data for D6Z18 starting at 2018-12-16 | 2019-02-24 20:20:06 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. | 2019-02-24 20:20:07 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 88.99.0.216. | 2019-02-24 20:20:07 CQG FIX Trading | Starting real-time market data updates for: F.US.CA6H19. ID: 2 Service code: cqg | 2019-02-24 20:20:07 CQG FIX Trading | Sending symbol resolution request for F.US.CA6H19. ID: 611472 | 2019-02-24 20:20:07 CQG FIX Trading | Requesting market data for | 2019-02-24 20:20:07 CQG FIX Trading | Requesting security definition data for: F.US.CA6H19. ID: 2 | 2019-02-24 20:20:07 CQG FIX Trading | Received symbol resolution report for symbol F.US.CA6H19. Search Symbol: F.US.CA6H19. Request ID: 611472. Contract ID: 1. | 2019-02-24 20:20:07 CQG FIX Trading | Requesting market data for F.US.CA6H19 | 2019-02-24 20:20:07 CQG FIX Trading | Market data subscription for was unsuccessful. Text: Contract was not found. | 2019-02-24 20:20:07 HD Request # 2 | Receiving historical Daily data for F.US.CA6Z18 starting at 2018-12-17 | 2019-02-24 20:20:08 HD Request # 2 | Writing historical Daily data to the file F.US.CA6Z18.dly | 2019-02-24 20:20:08 HD Request # 2 | Received 2 records from 2018-12-17 00:00:00 to 2018-12-18 00:00:00 (2.0 days) and wrote 2 records for F.US.CA6Z18 | 2019-02-24 20:20:08 HD Request # 2 | Completion time: 0s | 2019-02-24 20:20:08 HD Request # 2 | Daily data download complete for F.US.CA6Z18. Unique request ID: 1 | 2019-02-24 20:20:08 Removed historical data download ID 1 | 2019-02-24 20:20:08 HD Request # 3 | Downloading Historical Daily chart data for F.US.CA6H19. Starting date: 2019-02-21. Service: cqg | 2019-02-24 20:20:08 HD Request # 3 | Requesting historical Daily data for D6H19 starting at 2019-02-20 | 2019-02-24 20:20:08 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (4) | Creating socket. Using TLS 1.2. | 2019-02-24 20:20:08 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (4) | Connecting to IP: 88.99.0.216. | 2019-02-24 20:20:08 F.US.CA6Z18 [CV] Daily #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-02-24 20:20:08 F.US.CA6Z18 [CV] Daily #1 | Reloading chart. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6Z15.dly, D6H16.dly | 2019-02-24 20:20:08 The D6H16.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly | 2019-02-24 20:20:08 The D6M16.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly | 2019-02-24 20:20:08 The D6U16.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly | 2019-02-24 20:20:08 The D6Z16.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly | 2019-02-24 20:20:08 The D6H17.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly | 2019-02-24 20:20:08 The D6M17.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly | 2019-02-24 20:20:08 The D6U17.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly | 2019-02-24 20:20:08 The D6Z17.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly | 2019-02-24 20:20:08 The D6H18.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly | 2019-02-24 20:20:08 The D6M18.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly | 2019-02-24 20:20:08 The D6U18.dly symbol may not be the active contract month. | 2019-02-24 20:20:08 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. | 2019-02-24 20:20:08 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. | 2019-02-24 20:20:08 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (3) | Closed. | 2019-02-24 20:20:08 F.US.CA6Z18 [CV] Daily #1 | Reloading chart. | 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6Z15.dly, D6H16.dly | 2019-02-24 20:20:09 The D6H16.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly | 2019-02-24 20:20:09 The D6M16.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly | 2019-02-24 20:20:09 The D6U16.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly | 2019-02-24 20:20:09 The D6Z16.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly | 2019-02-24 20:20:09 The D6H17.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly | 2019-02-24 20:20:09 The D6M17.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly | 2019-02-24 20:20:09 The D6U17.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly | 2019-02-24 20:20:09 The D6Z17.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly | 2019-02-24 20:20:09 The D6H18.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly | 2019-02-24 20:20:09 The D6M18.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly | 2019-02-24 20:20:09 The D6U18.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 CQG FIX Trading | Starting real-time market data updates for: F.US.CA6Z18. ID: 1 Service code: cqg | 2019-02-24 20:20:09 CQG FIX Trading | Sending symbol resolution request for F.US.CA6Z18. ID: 611473 | 2019-02-24 20:20:09 CQG FIX Trading | Requesting market data for | 2019-02-24 20:20:09 CQG FIX Trading | Requesting security definition data for: F.US.CA6Z18. ID: 1 | 2019-02-24 20:20:09 HD Request # 3 | Receiving historical Daily data for F.US.CA6H19 starting at 2019-02-21 | 2019-02-24 20:20:09 HD Request # 3 | Writing historical Daily data to the file F.US.CA6H19.dly | 2019-02-24 20:20:09 HD Request # 3 | Received 4 records from 2019-02-21 00:00:00 to 2019-02-25 00:00:00 (5.0 days) and wrote 3 records for F.US.CA6H19 | 2019-02-24 20:20:09 HD Request # 3 | Completion time: 2s | 2019-02-24 20:20:09 HD Request # 3 | Daily data download complete for F.US.CA6H19. Unique request ID: 2 | 2019-02-24 20:20:09 Removed historical data download ID 2 | 2019-02-24 20:20:09 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:20:09 Symbol Error - F.US.CA6Z18 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:20:09 CQG FIX Trading | Market data subscription for was unsuccessful. Text: Contract was not found. | 2019-02-24 20:20:09 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (4) | Shutdown started. Waiting for graceful close. | 2019-02-24 20:20:09 F.US.CA6H19 [CV] Daily #2 | Reloading chart. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H15.dly, D6M15.dly | 2019-02-24 20:20:09 The D6M15.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M15.dly, D6U15.dly | 2019-02-24 20:20:09 The D6U15.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U15.dly, D6Z15.dly | 2019-02-24 20:20:09 The D6Z15.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6Z15.dly, D6H16.dly | 2019-02-24 20:20:09 The D6H16.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly | 2019-02-24 20:20:09 The D6M16.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly | 2019-02-24 20:20:09 The D6U16.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly | 2019-02-24 20:20:09 The D6Z16.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly | 2019-02-24 20:20:09 The D6H17.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly | 2019-02-24 20:20:09 The D6M17.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly | 2019-02-24 20:20:09 The D6U17.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly | 2019-02-24 20:20:09 The D6Z17.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly | 2019-02-24 20:20:09 The D6H18.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly | 2019-02-24 20:20:09 The D6M18.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly | 2019-02-24 20:20:09 The D6U18.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U18.dly, D6Z18.dly | 2019-02-24 20:20:09 The D6Z18.dly symbol may not be the active contract month. | 2019-02-24 20:20:09 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (4) | Socket gracefully closed by remote side. | 2019-02-24 20:20:09 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (4) | Closed. | 2019-02-24 20:20:09 Requesting market depth updates for: F.US.CA6H19 if supported. | 2019-02-24 20:20:11 CQG FIX Trading | Requesting market data including full depth for F.US.CA6H19 | 2019-02-24 20:20:11 Requesting market depth updates for: F.US.CA6Z18 if supported. | 2019-02-24 20:20:11 Symbol Error - F.US.CA6Z18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:20:11 F.US.CA6H19 [CV] Daily #2 | Reloading chart. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly | 2019-02-24 20:20:51 The D6M16.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly | 2019-02-24 20:20:51 The D6U16.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly | 2019-02-24 20:20:51 The D6Z16.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly | 2019-02-24 20:20:51 The D6H17.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly | 2019-02-24 20:20:51 The D6M17.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly | 2019-02-24 20:20:51 The D6U17.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly | 2019-02-24 20:20:51 The D6Z17.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly | 2019-02-24 20:20:51 The D6H18.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly | 2019-02-24 20:20:51 The D6M18.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly | 2019-02-24 20:20:51 The D6U18.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6U18.dly, D6Z18.dly | 2019-02-24 20:20:51 The D6Z18.dly symbol may not be the active contract month. | 2019-02-24 20:20:51 CQG FIX Trading | Using primary service for historical data for D6H16 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6M16 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6U16 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6Z16 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6H17 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6M17 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6U17 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6Z17 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6H18 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6M18 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6U18 | 2019-02-24 20:21:11 CQG FIX Trading | Using primary service for historical data for D6Z18 | 2019-02-24 20:21:11 HD Request # 4 | Downloading Historical Daily chart data for D6H16. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:11 CQG FIX Trading | Sending symbol resolution request for D6H16. ID: 611474 | 2019-02-24 20:21:11 HD Request # 5 | Downloading Historical Daily chart data for F.US.CA6H19. Starting date: 1969-02-24. Service: cqg | 2019-02-24 20:21:11 HD Request # 5 | Requesting historical Daily data for D6H19 starting at 1969-02-23 | 2019-02-24 20:21:11 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (3) | Creating socket. Using TLS 1.2. | 2019-02-24 20:21:11 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (3) | Connecting to IP: 88.99.0.216. | 2019-02-24 20:21:11 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:11 HD Request # 4 | Error downloading historical Daily data for D6H16. Requested symbol was not found. | 2019-02-24 20:21:11 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6H16 | 2019-02-24 20:21:11 HD Request # 4 | Completion time: 0s | 2019-02-24 20:21:11 HD Request # 4 | Daily data download complete for D6H16. Unique request ID: 3 | 2019-02-24 20:21:11 Removed historical data download ID 3 | 2019-02-24 20:21:11 Symbol Error - D6H16 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:11 HD Request # 6 | Downloading Historical Daily chart data for D6M16. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:11 CQG FIX Trading | Sending symbol resolution request for D6M16. ID: 611475 | 2019-02-24 20:21:11 CQG FIX Trading | Starting real-time market data updates for: D6H16. ID: 3 | 2019-02-24 20:21:11 Symbol Error - D6H16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:11 CQG FIX Trading | Requesting security definition data for: D6H16. ID: 3 | 2019-02-24 20:21:11 Requesting market depth updates for: D6H16 if supported. | 2019-02-24 20:21:11 Symbol Error - D6H16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:11 CQG FIX Trading | Starting real-time market data updates for: D6M16. ID: 4 | 2019-02-24 20:21:11 CQG FIX Trading | Requesting market data for | 2019-02-24 20:21:11 CQG FIX Trading | Requesting security definition data for: D6M16. ID: 4 | 2019-02-24 20:21:11 Requesting market depth updates for: D6M16 if supported. | 2019-02-24 20:21:11 CQG FIX Trading | Requesting market data including full depth for | 2019-02-24 20:21:11 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:11 HD Request # 6 | Error downloading historical Daily data for D6M16. Requested symbol was not found. | 2019-02-24 20:21:11 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6M16 | 2019-02-24 20:21:11 HD Request # 6 | Completion time: 0s | 2019-02-24 20:21:11 HD Request # 6 | Daily data download complete for D6M16. Unique request ID: 4 | 2019-02-24 20:21:11 Removed historical data download ID 4 | 2019-02-24 20:21:11 Symbol Error - D6M16 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:11 HD Request # 7 | Downloading Historical Daily chart data for D6U16. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:11 CQG FIX Trading | Sending symbol resolution request for D6U16. ID: 611476 | 2019-02-24 20:21:11 CQG FIX Trading | Market data subscription for was unsuccessful. Text: Contract was not found. | 2019-02-24 20:21:11 CQG FIX Trading | Market data subscription for was unsuccessful. Text: Contract was not found. | 2019-02-24 20:21:11 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:11 HD Request # 7 | Error downloading historical Daily data for D6U16. Requested symbol was not found. | 2019-02-24 20:21:11 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U16 | 2019-02-24 20:21:11 HD Request # 7 | Completion time: 0s | 2019-02-24 20:21:11 HD Request # 7 | Daily data download complete for D6U16. Unique request ID: 5 | 2019-02-24 20:21:11 Removed historical data download ID 5 | 2019-02-24 20:21:11 Symbol Error - D6U16 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:11 HD Request # 8 | Downloading Historical Daily chart data for D6Z16. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:11 CQG FIX Trading | Sending symbol resolution request for D6Z16. ID: 611477 | 2019-02-24 20:21:11 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 8 | Error downloading historical Daily data for D6Z16. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6Z16 | 2019-02-24 20:21:12 HD Request # 8 | Completion time: 0s | 2019-02-24 20:21:12 HD Request # 8 | Daily data download complete for D6Z16. Unique request ID: 6 | 2019-02-24 20:21:12 Removed historical data download ID 6 | 2019-02-24 20:21:12 Symbol Error - D6Z16 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 9 | Downloading Historical Daily chart data for D6H17. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:12 CQG FIX Trading | Sending symbol resolution request for D6H17. ID: 611478 | 2019-02-24 20:21:12 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 9 | Error downloading historical Daily data for D6H17. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6H17 | 2019-02-24 20:21:12 HD Request # 9 | Completion time: 0s | 2019-02-24 20:21:12 HD Request # 9 | Daily data download complete for D6H17. Unique request ID: 7 | 2019-02-24 20:21:12 Removed historical data download ID 7 | 2019-02-24 20:21:12 Symbol Error - D6H17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 10 | Downloading Historical Daily chart data for D6M17. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:12 CQG FIX Trading | Sending symbol resolution request for D6M17. ID: 611479 | 2019-02-24 20:21:12 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 10 | Error downloading historical Daily data for D6M17. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6M17 | 2019-02-24 20:21:12 HD Request # 10 | Completion time: 0s | 2019-02-24 20:21:12 HD Request # 10 | Daily data download complete for D6M17. Unique request ID: 8 | 2019-02-24 20:21:12 Removed historical data download ID 8 | 2019-02-24 20:21:12 Symbol Error - D6M17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 11 | Downloading Historical Daily chart data for D6U17. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:12 CQG FIX Trading | Sending symbol resolution request for D6U17. ID: 611480 | 2019-02-24 20:21:12 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 11 | Error downloading historical Daily data for D6U17. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U17 | 2019-02-24 20:21:12 HD Request # 11 | Completion time: 0s | 2019-02-24 20:21:12 HD Request # 11 | Daily data download complete for D6U17. Unique request ID: 9 | 2019-02-24 20:21:12 Removed historical data download ID 9 | 2019-02-24 20:21:12 Symbol Error - D6U17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 12 | Downloading Historical Daily chart data for D6Z17. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:12 CQG FIX Trading | Sending symbol resolution request for D6Z17. ID: 611481 | 2019-02-24 20:21:12 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 12 | Error downloading historical Daily data for D6Z17. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 12 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6Z17 | 2019-02-24 20:21:12 HD Request # 12 | Completion time: 0s | 2019-02-24 20:21:12 HD Request # 12 | Daily data download complete for D6Z17. Unique request ID: 10 | 2019-02-24 20:21:12 Removed historical data download ID 10 | 2019-02-24 20:21:12 Symbol Error - D6Z17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 13 | Downloading Historical Daily chart data for D6H18. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:12 CQG FIX Trading | Sending symbol resolution request for D6H18. ID: 611482 | 2019-02-24 20:21:12 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 13 | Error downloading historical Daily data for D6H18. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 13 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6H18 | 2019-02-24 20:21:12 HD Request # 13 | Completion time: 0s | 2019-02-24 20:21:12 HD Request # 13 | Daily data download complete for D6H18. Unique request ID: 11 | 2019-02-24 20:21:12 Removed historical data download ID 11 | 2019-02-24 20:21:12 Symbol Error - D6H18 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 14 | Downloading Historical Daily chart data for D6M18. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:12 CQG FIX Trading | Sending symbol resolution request for D6M18. ID: 611483 | 2019-02-24 20:21:12 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 14 | Error downloading historical Daily data for D6M18. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 14 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6M18 | 2019-02-24 20:21:12 HD Request # 14 | Completion time: 0s | 2019-02-24 20:21:12 HD Request # 14 | Daily data download complete for D6M18. Unique request ID: 12 | 2019-02-24 20:21:12 Removed historical data download ID 12 | 2019-02-24 20:21:12 Symbol Error - D6M18 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 15 | Downloading Historical Daily chart data for D6U18. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:12 CQG FIX Trading | Sending symbol resolution request for D6U18. ID: 611484 | 2019-02-24 20:21:12 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 15 | Error downloading historical Daily data for D6U18. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 15 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U18 | 2019-02-24 20:21:12 HD Request # 15 | Completion time: 0s | 2019-02-24 20:21:12 HD Request # 15 | Daily data download complete for D6U18. Unique request ID: 13 | 2019-02-24 20:21:12 Removed historical data download ID 13 | 2019-02-24 20:21:12 Symbol Error - D6U18 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:12 HD Request # 16 | Downloading Historical Daily chart data for D6Z18. Starting date: 1969-02-24. Service: cqgfix | 2019-02-24 20:21:12 CQG FIX Trading | Sending symbol resolution request for D6Z18. ID: 611485 | 2019-02-24 20:21:12 HD Request # 5 | Receiving historical Daily data for F.US.CA6H19 starting at 2014-03-05 | 2019-02-24 20:21:13 HD Request # 5 | Writing historical Daily data to the file F.US.CA6H19.dly | 2019-02-24 20:21:13 HD Request # 5 | Received 1255 records from 2014-03-05 00:00:00 to 2019-02-25 00:00:00 (5.0years) and wrote 1255 records for F.US.CA6H19 | 2019-02-24 20:21:13 HD Request # 5 | Completion time: 0s | 2019-02-24 20:21:13 HD Request # 5 | Daily data download complete for F.US.CA6H19. Unique request ID: 15 | 2019-02-24 20:21:13 Removed historical data download ID 15 | 2019-02-24 20:21:13 CQG FIX Trading | Received message: Requested symbol was not found. | 2019-02-24 20:21:13 HD Request # 16 | Error downloading historical Daily data for D6Z18. Requested symbol was not found. | 2019-02-24 20:21:13 HD Request # 16 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6Z18 | 2019-02-24 20:21:13 HD Request # 16 | Completion time: 0s | 2019-02-24 20:21:13 HD Request # 16 | Daily data download complete for D6Z18. Unique request ID: 14 | 2019-02-24 20:21:13 Removed historical data download ID 14 | 2019-02-24 20:21:13 Symbol Error - D6Z18 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2019-02-24 20:21:13 F.US.CA6H19 [CV] Daily #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-02-24 20:21:13 F.US.CA6H19 [CV] Daily #2 | Reloading chart. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly | 2019-02-24 20:21:13 The D6M16.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly | 2019-02-24 20:21:13 The D6U16.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly | 2019-02-24 20:21:13 The D6Z16.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly | 2019-02-24 20:21:13 The D6H17.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly | 2019-02-24 20:21:13 The D6M17.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly | 2019-02-24 20:21:13 The D6U17.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly | 2019-02-24 20:21:13 The D6Z17.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly | 2019-02-24 20:21:13 The D6H18.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly | 2019-02-24 20:21:13 The D6M18.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly | 2019-02-24 20:21:13 The D6U18.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U18.dly, D6Z18.dly | 2019-02-24 20:21:13 The D6Z18.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (3) | Shutdown started. Waiting for graceful close. | 2019-02-24 20:21:13 F.US.CA6H19 [CV] Daily #2 | Reloading chart. | 2019-02-24 20:21:13 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (3) | Socket gracefully closed by remote side. | 2019-02-24 20:21:13 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (3) | Closed. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly | 2019-02-24 20:21:13 The D6M16.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly | 2019-02-24 20:21:13 The D6U16.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly | 2019-02-24 20:21:13 The D6Z16.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly | 2019-02-24 20:21:13 The D6H17.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly | 2019-02-24 20:21:13 The D6M17.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly | 2019-02-24 20:21:13 The D6U17.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly | 2019-02-24 20:21:13 The D6Z17.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly | 2019-02-24 20:21:13 The D6H18.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly | 2019-02-24 20:21:13 The D6M18.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly | 2019-02-24 20:21:13 The D6U18.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U18.dly, D6Z18.dly | 2019-02-24 20:21:13 The D6Z18.dly symbol may not be the active contract month. | 2019-02-24 20:21:13 CQG FIX Trading | Starting real-time market data updates for: D6H17. ID: 7 | 2019-02-24 20:21:16 Symbol Error - D6H17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:16 CQG FIX Trading | Requesting security definition data for: D6H17. ID: 7 | 2019-02-24 20:21:16 Requesting market depth updates for: D6H17 if supported. | 2019-02-24 20:21:16 Symbol Error - D6H17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:16 CQG FIX Trading | Starting real-time market data updates for: D6H18. ID: 11 | 2019-02-24 20:21:16 Symbol Error - D6H18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:16 CQG FIX Trading | Requesting security definition data for: D6H18. ID: 11 | 2019-02-24 20:21:16 Requesting market depth updates for: D6H18 if supported. | 2019-02-24 20:21:16 Symbol Error - D6H18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:16 CQG FIX Trading | Starting real-time market data updates for: D6M17. ID: 8 | 2019-02-24 20:21:16 Symbol Error - D6M17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:16 CQG FIX Trading | Requesting security definition data for: D6M17. ID: 8 | 2019-02-24 20:21:16 Requesting market depth updates for: D6M17 if supported. | 2019-02-24 20:21:16 Symbol Error - D6M17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:16 CQG FIX Trading | Starting real-time market data updates for: D6M18. ID: 12 | 2019-02-24 20:21:16 Symbol Error - D6M18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:16 CQG FIX Trading | Requesting security definition data for: D6M18. ID: 12 | 2019-02-24 20:21:16 Requesting market depth updates for: D6M18 if supported. | 2019-02-24 20:21:16 Symbol Error - D6M18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:16 CQG FIX Trading | Starting real-time market data updates for: D6U16. ID: 5 | 2019-02-24 20:21:16 Symbol Error - D6U16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:16 CQG FIX Trading | Requesting security definition data for: D6U16. ID: 5 | 2019-02-24 20:21:16 Requesting market depth updates for: D6U16 if supported. | 2019-02-24 20:21:16 Symbol Error - D6U16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:16 CQG FIX Trading | Starting real-time market data updates for: D6U17. ID: 9 | 2019-02-24 20:21:16 Symbol Error - D6U17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:16 CQG FIX Trading | Requesting security definition data for: D6U17. ID: 9 | 2019-02-24 20:21:16 Requesting market depth updates for: D6U17 if supported. | 2019-02-24 20:21:16 Symbol Error - D6U17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:16 CQG FIX Trading | Starting real-time market data updates for: D6U18. ID: 13 | 2019-02-24 20:21:16 Symbol Error - D6U18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:16 CQG FIX Trading | Requesting security definition data for: D6U18. ID: 13 | 2019-02-24 20:21:16 Requesting market depth updates for: D6U18 if supported. | 2019-02-24 20:21:16 Symbol Error - D6U18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:16 CQG FIX Trading | Starting real-time market data updates for: D6Z16. ID: 6 | 2019-02-24 20:21:16 Symbol Error - D6Z16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:16 CQG FIX Trading | Requesting security definition data for: D6Z16. ID: 6 | 2019-02-24 20:21:16 Requesting market depth updates for: D6Z16 if supported. | 2019-02-24 20:21:16 Symbol Error - D6Z16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:16 CQG FIX Trading | Starting real-time market data updates for: D6Z17. ID: 10 | 2019-02-24 20:21:16 Symbol Error - D6Z17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:16 CQG FIX Trading | Requesting security definition data for: D6Z17. ID: 10 | 2019-02-24 20:21:16 Requesting market depth updates for: D6Z17 if supported. | 2019-02-24 20:21:16 Symbol Error - D6Z17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:16 CQG FIX Trading | Starting real-time market data updates for: D6Z18. ID: 14 | 2019-02-24 20:21:16 Symbol Error - D6Z18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol | 2019-02-24 20:21:16 CQG FIX Trading | Requesting security definition data for: D6Z18. ID: 14 | 2019-02-24 20:21:16 Requesting market depth updates for: D6Z18 if supported. | 2019-02-24 20:21:16 Symbol Error - D6Z18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM | 2019-02-24 20:21:16 |
| [2019-02-25 03:56:22] |
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Go to Global Settings >> Symbol Settings. Select this symbol in the list: F.US.CA6?## Press the Remove button. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Be sure to select all symbols in the list to re-download all contracts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-25 03:57:30
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| [2019-02-25 04:14:52] |
| User726174 - Posts: 7 |
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Did as instructed. Carefully. No change. First removed the symbol F.US.CA6H19 and updated symbol list. In the window "Edit>Delete all data and download" the symbol list is from D6H16 thru D6Z18 followed by F.US.CA6H19. I selected them all. In "Chart> Chart Settings" it's 1095 days to load; Continuous on volume rollover. First date printing in my chart is 2018-12-14.
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| [2019-02-25 05:56:39] |
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Actually disregard the prior post. We are hiding it. We are able to duplicate the problem. We are looking into it now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-25 10:07:12] |
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Update to the current version which is now 1878: Software Download: Fast Update Re-download the data in that chart. If there still is a problem, then perform a Full Reset of the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-25 20:24:53] |
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There was a problem with version 1878 with historical data downloading that has been resolved. We have now released version 1879. When you can update with Help >> Download Prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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