Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 18:58:54 +0000



Delayed Volume by Price display in TPO chart

View Count: 1320

[2013-11-15 01:37:42]
joeroma - Posts: 43
In a TPO chart I added the Volume by Price study. However, the Volume by Price profile to the right of
the TPO chart does not start displaying until the end of first period (D period in the screenshot).
I went through the settings and documentation but can't figure how to fix this. Am I missing something basic? TIA

http://www.sierrachart.com/image.php?l=1384478988711.png
[2013-11-15 20:59:36]
Sierra Chart Engineering - Posts: 104368
We see no problem with this when we ran a test . When you have this problem please provide us a Chartbook containing a single chart which demonstrates this problem. Here are the instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile

We will also need to know your Sierra Chart Time Zone setting.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-15 21:30:13]
joeroma - Posts: 43
I had the same problem this morning. But as you suggested I will create a Chartbook with just the TPO chart with the Volume by Price study. I will run this Chartbook on Monday and, if the problem repeats, I will send you the Chartbook.
[2013-11-18 14:46:35]
joeroma - Posts: 43
Here is the chartbook per your request. My Time Zone setting is Pacific time
attachmentSentToSCSupportNov1813.cht - Attached On 2013-11-18 14:45:18 UTC - Size: 42.97 KB - 530 views
[2013-11-20 03:18:56]
Sierra Chart Engineering - Posts: 104368
Increase the width of the Volume Profile in the TPO Profile Chart Input settings. Use a larger percentage.

You had 25% and we did observe the problem and we will see why, but for now use a larger percentage. We set it to 80%.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-20 03:27:29
[2013-11-20 03:27:10]
Sierra Chart Engineering - Posts: 104368
The problem has been found and fixed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-20 05:35:43]
joeroma - Posts: 43
I just downloaded pre-release 1048 to test the profile with the adjustment but the problem remains. I realize you just fixed the problem so I will assume that you will incorporate the adjustment in the next release. In the meantime I will simply use 50% since a few hours before your post I did note during replay that the setting had to be at least 50% for it to work properly. If my assumption is correct there is no need for you to respond. Thanks for fixing the problem.
Date Time Of Last Edit: 2013-11-20 05:36:46

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account