Support Board
Date/Time: Mon, 27 Jan 2025 17:01:32 +0000
Chart not updating
View Count: 674
| [2019-02-22 16:31:56] |
| User420296 - Posts: 12 |
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Hello, All the sudden, it seemed, my 1min SPX chart stopped updating. I went through many "fixes" found by typing in "Sierra Chart not updating" but the one may have caused the problem was the Windows 10 Defender virus checker may have been running one of its quick scans; i have excluded the SCID file type. I am a new user on a trial basis and don't know what to do at this point. Thanks |
| [2019-02-22 19:06:18] |
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Tell us the exact symbol of the chart. It could not be SPX.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-22 19:34:42] |
| User420296 - Posts: 12 |
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$SPX is the exact symbol which is not updating. Trying diffent symbols i found that EURUSD is updating.
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| [2019-02-22 20:00:47] |
| User420296 - Posts: 12 |
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I am using your ChartbookExample for both symbols.
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| [2019-02-22 20:19:30] |
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$SPX is not going to update in real time. It requires a separately paid for data feed. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData As an alternative you can use the CFD symbol SPX500. This will update in real time now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-22 20:19:46
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