Support Board
Date/Time: Sun, 24 Nov 2024 17:40:32 +0000
User Email Question - Differences In Data
View Count: 1263
| [2013-11-14 16:29:29] |
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I've noticed something strange in the charting data, more precisely the data in real time and the data in your history servers in ** seem to be quite different. In the 2 attached files, concerning the 6EZ3 contract in 1000 ticks version, the difference is quite clear: the one named “6eZ3 real time.jpg” is the chart obtained while following the market during the day, and the second named “6ez3 from history.jpg” is the chart obtained doing “Edit/Delete All data and download” from the Sierra menu. It seems evident that the “real time” one has far less ticks than the “history” one. So I'd ask you 2 questions: 1/ why the 2 charts are different ? 2/ how can I have the “history” one in (real) real time ? Refer to help topic 43.4: http://www.sierrachart.com/index.php?l=doc/helpdetails43.html#h43.4 Sierra Chart Support Date Time Of Last Edit: 2013-11-14 19:15:58
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| [2013-11-14 19:18:03] |
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The solution to this is to right-click on the TransAct icon on your Windows Taskbar. Disable the Use Mode 1 and press Save Settings. After that go into AT Charts and select File >> Disconnect and then File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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