Support Board
Date/Time: Mon, 27 Jan 2025 19:51:53 +0000
Automated Live trading not entering trades
View Count: 894
| [2019-02-18 04:27:09] |
| ertrader - Posts: 681 |
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Hi support, Simulated trading works OK. However, when attempting to live trade signals, orders are not being sent to CTS: 1) sc.SendOrdersToTradeService is set to true 2) Trade Simulation mode is off 3) auto trading global is on 4) auto trading chart is on The attached file contains the order activity log. Can you please let me know how to get trading working? Thank you |
Attachment Deleted. Private File |
| [2019-02-18 04:35:58] |
| ertrader - Posts: 681 |
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This is probably the relevant line... but I do have real-time data thru SC. CTS Trading - DTC order update (Order reject). Info: CTS order update (Rejected). Info: [MarketIfTouched] not allowed without realtime quotes. Text: Parent order. Tag: ES1.twconfig |
| [2019-02-18 16:54:48] |
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Yes that is it. That is a rejection from CTS. The service you are using is going to be discontinued in the coming months. It is being replaced by this service which would not have this problem: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-18 17:33:55] |
| ertrader - Posts: 681 |
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Thank you, is it possible to move to this now? I'm currently clearing through ADMIS. Futurpath is my broker. Also, I'm using Linux/Wine combination. This will also continue to work, correct? Date Time Of Last Edit: 2019-02-18 17:34:39
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| [2019-02-18 17:39:37] |
| ertrader - Posts: 681 |
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I do see February 25 at the top as the release date and will see what it takes to get a TT account
Date Time Of Last Edit: 2019-02-18 17:40:44
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| [2019-02-18 18:07:34] |
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Thank you, is it possible to move to this now? I'm currently clearing through ADMIS. Futurpath is my broker.
Yes we can certainly start the process now. Complete the form in the setup instructions and we will contact your clearing firm. We expect this will be the most time-consuming process. The remaining details for this service just relate to support for less common exchanges and spreads and options. Otherwise, we should be getting it ready for production use today or tomorrow. Also, I'm using Linux/Wine combination. This will also continue to work, correct? Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-18 18:08:06
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| [2019-02-22 18:29:44] |
| ertrader - Posts: 681 |
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Hi support. I have opened up a help desk ticket to begin the process.
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| [2019-02-22 20:24:47] |
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Yes we see that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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