Support Board
Date/Time: Fri, 24 Jan 2025 23:44:21 +0000
receiving very limited data from CQG for index
View Count: 1002
| [2019-01-30 00:10:11] |
| nus1 - Posts: 39 |
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Hello Sierra, Using CQG, I receive fine data for YM contract, but receive very limited data for DJIA index. Please see the trimmed version of log. Also I checked with my broker and he confirmed that historical data is enabled on my login. All the data subscriptions are as they suppose to. HD Request # 2 | Downloading Historical Daily chart data for X.US.DJIA. Starting date: 1969-01-29. Service: cqg | 2019-01-30 01:35:22 CQG FIX Trading | Using primary service for historical data for X.US.DJIA | 2019-01-30 01:35:22 Intraday data recording state for symbol X.US.DJIA is set to download 'Pending'. | 2019-01-30 01:35:22 CQG FIX Trading | Market data subscription for was unsuccessful. Text: Contract was not found. | 2019-01-30 01:35:22 CQG FIX Trading | Received symbol resolution report for symbol X.US.DJIA. Search Symbol: X.US.DJIA. Request ID: 835918. Contract ID: 1. | 2019-01-30 01:35:22 CQG FIX Trading | Requesting market data for X.US.DJIA | 2019-01-30 01:35:22 HD Request # 2 | Downloading historical Daily data from CQG starting at 1969-01-28. ContractID: 1 | 2019-01-30 01:35:22 HD Request # 2 | Receiving historical Daily data for X.US.DJIA starting at 2016-02-01 | 2019-01-30 01:35:22 HD Request # 2 | Writing historical Daily data to the file X.US.DJIA.dly | 2019-01-30 01:35:22 HD Request # 2 | Received 754 records from 2016-02-01 00:00:00 to 2019-01-29 00:00:00 (3.0years) and wrote 754 records for X.US.DJIA | 2019-01-30 01:35:23 HD Request # 2 | Completion time: 1s | 2019-01-30 01:35:23 HD Request # 2 | Daily data download complete for X.US.DJIA. Unique request ID: 1 | 2019-01-30 01:35:23 Removed historical data download ID 1 | 2019-01-30 01:35:23 Delaying start of download for X.US.DJIA | 2019-01-30 01:35:23 X.US.DJIA Daily #14 | Reloading chart. | 2019-01-30 01:35:23 HD Request # 3 | Downloading Intraday chart data for X.US.DJIA to the file X.US.DJIA.scid. Service: cqg | 2019-01-30 01:35:27 Compressing file: B:\SierraChart\INDEX FUTURES\Data\X.US.DJIA.scid. This may take a while. | 2019-01-30 01:35:27 HD Request # 3 | Download start date-time: 1991-09-14 02:35:27.000 | 2019-01-30 01:35:27 HD Request # 3 | Requesting historical Tick data. | 2019-01-30 01:35:27 HD Request # 3 | Receiving Intraday data for X.US.DJIA starting at 2018-12-31 16:30:01 | 2019-01-30 01:35:31 HD Request # 3 | Timestamp of first Intraday data file record written: 2018-12-31 16:30:01 | 2019-01-30 01:35:31 HD Request # 3 | Received 491874 records from 2018-12-31 16:30:01 to 2019-01-29 23:20:00 (29.3 days) and wrote 491874 records for X.US.DJIA | 2019-01-30 01:35:31 HD Request # 3 | Completion time: 3s | 2019-01-30 01:35:31 HD Request # 3 | Intraday data download complete for X.US.DJIA. Unique request ID: 2 | 2019-01-30 01:35:31 Removed historical data download ID 2 | 2019-01-30 01:35:31 Real-time Intraday chart data file updates started for X.US.DJIA | 2019-01-30 01:35:31 Intraday chart data file opened for X.US.DJIA | 2019-01-30 01:35:31 |
| [2019-01-30 02:31:29] |
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We definitively do not provide support for those symbols with CQG. We cannot help with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-30 02:37:31] |
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You need to use the Sierra Chart Exchange Data Feed for the cash index data that you need. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CashIndexes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-30 02:37:40
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