Support Board
Date/Time: Sun, 24 Nov 2024 16:34:44 +0000
Backfill problem with SC Forex Data (FXCM)
View Count: 1502
| [2013-11-11 12:48:56] |
| tobi - Posts: 351 |
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I realized, that there are little gaps in the data, so I right-clicked and did Delete and Download Data for the corresponding FX pairs. With some pairs other gaps (little parts of missing data) occured. There seems to be a problem with that. Please advice what to do. |
| [2013-11-11 17:55:48] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-11 21:23:05] |
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We have discovered the source of the problem and this is now resolved. Go to the chart and select Edit >> Delete All Data and Download to re-download all the data and fill in the gaps.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-12 05:39:41] |
| tobi - Posts: 351 |
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Thank you again for the quick fix! Just downloading the data. Here I'm seeing, on a 1 min chart, that at 00:00 (midnight) EST (NY-time) that 1-2 bars are missing for all symbols that I'm downloading (e.g. USD/JPY, USD/CHF etc). Hope this has nothing to do with the prior issue or the switch to the new day?! Date Time Of Last Edit: 2013-11-12 05:48:46
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| [2013-11-12 05:59:47] |
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We do see about one minute missing at midnight New York time from the data from FXCM. Not much we can do about that. Hopefully it will not recur.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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