Support Board
Date/Time: Fri, 24 Jan 2025 13:10:29 +0000
Troubles Sierra and bitmex
View Count: 622
| [2019-01-14 18:16:57] |
| User367298 - Posts: 1 |
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Hello, I have problems with my Sierra charts and bitmex. In thé past it worked just fine. Now if i make An order on sierra charts nothing happens on the bitmex site. I checked evertthing on sierra and it should be correct. There is one thing that is different and that is that i don't have 2fa any more. I lost my phone and so lost my key tot thé bitmex account. You guys lifted my 2fa so i could Acces my account again. I don't know if that has something to do with it. Thanks in advance, Bob
Date Time Of Last Edit: 2019-01-14 18:19:20
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| [2019-01-14 22:37:51] |
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First thing to check is to make sure that Trade Simulation Mode is disabled: Trade Menu: Trade Simulation Mode On (Trade menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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