Support Board
Date/Time: Fri, 24 Jan 2025 11:15:24 +0000
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[2019-01-12 17:45:32] |
User117082 - Posts: 6 |
Hello Sierra Chart team, I’m looking for a best solution to have full ladder (all price levels and quantity) about Nymex crude oil futures in real time. LIGHT SW CLG9 the actual one. I’m interested in this instrument only. I don't want to trade. I need data only. Do you have a solution? Thank you Best |
[2019-01-12 21:29:34] |
Sierra Chart Engineering - Posts: 104368 |
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-01-13 22:05:09] |
Sierra Chart Engineering - Posts: 104368 |
You will need to use the Sierra Chart Exchange Data Feed for 25 USD per month: Sierra Chart Exchange Data Feed And you will need to activate the NYMEX exchange for 115.50 USD per month because at the present moment there is not direct support for the trading platform you are currently using. However, in about 2 to 3 weeks there will be a solution to this where your broker could share your trading account to our TT FIX connection that we are working on and that will then allow you to take advantage of the 5.25 USD per month NYMEX exchange fee. Assuming they are willing to share the account. But we will discuss that with them at the appropriate time. There is no cost for the NYMEX exchange fee for the rest of this month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-13 22:05:28
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[2019-01-14 06:44:20] |
User117082 - Posts: 6 |
Just to be sure about this service, how many levels of depth can I see on the ladder? Thank you for your quick reply. |
[2019-01-14 07:18:32] |
Sierra Chart Engineering - Posts: 104368 |
50 Levels.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-14 07:18:42
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[2019-01-14 08:16:32] |
User117082 - Posts: 6 |
Thank you
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