Support Board
Date/Time: Sun, 24 Nov 2024 16:29:30 +0000
Live data feed stopped working
View Count: 1314
| [2013-11-10 22:44:27] |
| User29511 - Posts: 19 |
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Over the weekend I received a message that my data feed might be interrupted if it was a particular type and a brief description of what to do to fix it. I had no problem so I closed the message. Q1. How do I retrieve a message such as this if I need to revisit it to follow the instructions? Q2. Today my data is now NOT working so I assume the message was relevant to me - but I can't find how to fix the problem? (It was a special download somewhere I think.) Thankyou for your assistance. Kind regards Peter Mac |
| [2013-11-10 23:27:03] |
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We think we know what message you are referring to, and it's not relevant to your problem. Due to some subsequent changes, it is no longer a message that users need to pay attention to. We do see a copy of your Message Log. Provide it by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-10 23:27:38
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