Support Board
Date/Time: Fri, 24 Jan 2025 11:14:00 +0000
Trade Activity Log: mystery account display & ticks revert to currency display
View Count: 985
| [2019-01-10 18:30:22] |
| GiantAvocado - Posts: 67 |
|
v1856 64 bit; 2nd instance via DTC; Trade Activity Log has an account 6EH19 (sim2), not in the Trade Account Filter drop down menu & is logging some of the same trades of a legit account in the Trade Account Filter list, [Sim] 6EH19 (sim2); thus making the totals and stats incorrect. I cannot clear the data with the Trade> "Clear Trade Simulation Orders and Data". By selecting [sim] All Symbols in the Trade Account Filter, I get the correct trades for the '[Sim] 6EH19 (sim2)' I am not sure if I caused this or where the other account came from, please advise; see attached. Also the 'ticks display' reverted to currency on the mentioned 'mystery account' 6EH19(sim2) above and I cannot change it back. Both of these issues do not change after I restart Sierra Chart. I think the ticks issue was addressed in v1852 but I still have the problem. |
Private File |
| [2019-01-11 07:14:17] |
| |
|
We need to get your Trade Activity Log file to look at this. Here are instructions: Trade Activity Log: Providing Trade Activity Log File to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-11 17:33:15] |
| GiantAvocado - Posts: 67 |
|
Attached is the TradeActivityLog.Data file you requested.
|
Private File |
| [2019-01-12 02:26:30] |
| |
|
This will be solved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: