Support Board
Date/Time: Fri, 24 Jan 2025 11:26:23 +0000
cant connect to newly reopend AMP account
View Count: 652
| [2019-01-10 12:57:35] |
| User30743 - Posts: 365 |
|
hello, I reopened my account with AMP, they sent me credentials but i can't connect with them to my siera. I contacted the AMP support and they double checked that it is enabled on their end. Also i was able to connect to RTrader (ritmic platform) so they told me i should contact u to ask what is wrong there. the screenshot shows the setup on my sierra - it should work can u tell me what is wrong? |
rr.PNG| [2019-01-10 17:21:18] |
| |
|
Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-11 09:45:35] |
| User30743 - Posts: 365 |
|
here it is. previously i waas connected to Ritmic without any problems (using OneUp broker). Now when i open heer with AMP i cant connect
|
 rithmic.txt - Attached On 2019-01-11 09:44:38 UTC - Size: 113.31 KB - 274 views |
| [2019-01-11 18:45:00] |
| |
|
This is the relevant message: Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2019-01-11 03:43:22
Refer to:Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: