Support Board
Date/Time: Fri, 24 Jan 2025 11:24:26 +0000
data not showing
View Count: 654
| [2019-01-09 19:52:32] |
| arruga - Posts: 253 |
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hi please see this...data not showing on my hourly chart it does show in the weekly, daily, 15 min, etc, but the hourly is empty! http://www.sierrachart.com/image.php?Image=1547063445383.png Please advise |
| [2019-01-09 22:52:04] |
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First thing we want you to do is to open a completely new chart for that symbol and see if you see the chart. There may be some configuration issue with that particular chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-09 23:01:22] |
| arruga - Posts: 253 |
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I closed SC and reopened and now chart fine... is this something to be expected on occasions? interested in getting to the bottom of it thanks |
| [2019-01-09 23:09:02] |
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No it is not expected. We do not know what the problem was. Perhaps something with scaling.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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