Support Board
Date/Time: Fri, 24 Jan 2025 06:51:25 +0000
Connect to a Sierra Chart data source
View Count: 773
| [2019-01-03 10:43:18] |
| User889687 - Posts: 12 |
|
Hello Today, I joined the Sierra real-time data from 2019-01-03. I can not see the mark (M) on the symbol on the chart. This means that they are not your real-time data. Can you please link me to your data? Thank you. Josef Gurica |
| [2019-01-03 14:11:29] |
| |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-03 19:20:55] |
| User889687 - Posts: 12 |
|
Hello Can you help me with the YM. When I open the YM chart, it is without the M suffix - it is not from you. How to set YM to be your data? Thank you. Josef |
| [2019-01-03 19:32:59] |
| |
|
You need to activate the CBOT exchange here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures More information: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SupportedExchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-03 19:33:10
|
To post a message in this thread, you need to log in with your Sierra Chart account: