Support Board
Date/Time: Fri, 24 Jan 2025 07:25:17 +0000
Cannot open Chartbook due to error
View Count: 762
| [2019-01-03 06:49:44] |
| Duc Truong - Posts: 2 |
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I have successfully connected to my Rithmic Trading account in SC. I'm doing the Gauntlet with Earn2Trade and I have data service. However, when I try to open a Chartbook of CL that I have saved previously. I got the yellow error that says "Symbol settings not found for current service". I can manually open a CL chart under Find Symbols and I have fully reset the Symbol settings. What does this error mean? Am I lacking any data feed service?
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| [2019-01-03 07:06:16] |
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Go to one of the charts in the Chartbook and select Chart >> Chart Settings. What is the Symbol set to? Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-03 07:06:34
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| [2019-01-03 07:19:46] |
| Duc Truong - Posts: 2 |
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Thanks. I got in the Chart Settings and find the Symbols again. It's working now.
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