Support Board
Date/Time: Fri, 24 Jan 2025 06:50:10 +0000
Rithmic depth as of 2019
View Count: 1136
| [2019-01-02 17:00:26] |
| User56304 - Posts: 33 |
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As of the New Year (best wishes to you all at Sierra), I'm no longer seeing anything but the inside price depth on either a Chart DOM or a Trade DOM. Other platforms (bookmap, Rithmic Trader) display the full depth as they have in the past. Data/Trade Service Settings is configured for Rithmic Trading, with Allow Support for Sierra Chart Data Feeds checked on. No change from last year. Has something changed @ Sierra with regard to Righmic beginning 2019? If not, where do you suggest I troubleshoot the missing order book depth on my end? |
| [2019-01-02 18:35:49] |
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There have been no changes. However, we see you are using the Sierra Chart Exchange Data Feed and you did not activate the CME exchange with depth. For instructions refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AddingCMEMarketDepth Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-02 18:36:04
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| [2019-01-02 19:24:09] |
| User56304 - Posts: 33 |
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Book depth has been provided and displayed on Sierra charts by the Rithmic trade feed. Is there a reason why that would change?
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| [2019-01-02 19:28:20] |
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No this is not true when using the Sierra Chart Exchange Data Feed. This has never been the case.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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