Support Board
Date/Time: Fri, 24 Jan 2025 19:41:57 +0000
Studies not available despite placing it in Data folder
View Count: 933
| [2018-12-21 17:35:55] |
| aliaostage5 - Posts: 6 |
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Hi all, I've been trying to implement a custom study, and after placing the dll file in the Data folder, I go to Study Settings to activate it and it does not show up. Any idea how I can get this to work? I am using SierraChart 64 on a Mac with Parallels. Thanks! |
| [2018-12-21 17:48:29] |
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We recommend using the Remote Build method to build the DLL and not some other external development tool. Refer to: Advanced Custom Study Interface and Language (ACSIL): Step-By-Step Instructions to Create an Advanced Custom Study Function Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-21 17:54:55] |
| aliaostage5 - Posts: 6 |
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Hi, this was built using Remote Build, just wondering why it's not being recognized when being placed in the Data folder. |
| [2018-12-21 18:12:13] |
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When you go to the Add Custom Study window through Analysis >> Studies, is there any error text shown with the DLL name? Or is the DLL name just not displayed at all?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-21 18:12:30
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| [2018-12-21 18:19:13] |
| aliaostage5 - Posts: 6 |
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No error text is shown; the DLL name is just not displayed at all.
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| [2018-12-21 21:33:21] |
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Could you attach the DLL here and we will have a look at it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-24 14:13:33] |
| Richard Chinn - Posts: 28 |
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I have had the same issue of my DLL not showing up in the dialog box. I am on a windows computer and I am using VS2017, so I don't know if this will point you in the right direction but the info might help! I was able to get my DLL to show and be accessible by: Opening the Project Properties window Selecting Configuration Manager and changing the Project Platform from Windows32 to x64 I don't know why it does not show if the platform is Windows32 because the file is built without issues and is placed in the data folder (confirmed with File Explorer) I hope this is helpful. |
| [2018-12-26 16:10:02] |
| aliaostage5 - Posts: 6 |
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Thanks y'all. It's saying now that it's likely missing a dependency file. DLL is attached.
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Private File |
| [2018-12-26 18:37:34] |
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Was this built with Visual C++? If so make sure that you statically link to the runtime libraries. Refer to step 11 here: https://www.sierrachart.com/index.php?page=doc/UsingVisualCPlusPlus.php#ConfigureProject Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-26 18:37:52
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| [2018-12-26 19:57:22] |
| Richard Chinn - Posts: 28 |
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Yes this was built with Visual C++. I walked through the complete setup several times because of it being different for VS2017 but I did not have any trouble understanding it. The Runtime Library setting I am using is Multi-Threaded Debug (/MTd) My code runs fine using the x64 platform so it hasn't been an issue for me. I just saw this was a somewhat similar problem and offered this because it worked for me. I've tried to see if it would work when I change back to the Windows32 platform but it does not. My code does compile just fine and a DLL is created in the data directory but it does not show up in the Add Custom Study dialog. |
| [2019-01-22 16:32:20] |
| aliaostage5 - Posts: 6 |
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Hey Richard, Thanks for your responses... where are you seeing Project Properties/Configuration Manager? Here's the full error message by the way too. Again I'm running Windows on Parallels on Mac, which I think might be the issue. Doesn't work in either 32 bit or 64 bit Sierra. "CreateStudyDLLModuleFunctionObjectError loading C:\SierraChart\Data\RP_SmoothedProfileNew.dll. Windows error code 126: The specified module could not be found. Likely missing dependency file." Thanks! |
| [2019-01-22 19:39:07] |
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Is that a DLL file that you built yourself?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-23 16:12:57] |
| aliaostage5 - Posts: 6 |
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Hi, yes.
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| [2019-01-23 23:03:42] |
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Just make sure the DLL is statically linking to the Visual C++ runtime libraries. Otherwise, we are not sure what the problem is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-23 23:03:51
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