Support Board
Date/Time: Fri, 24 Jan 2025 05:30:40 +0000
Cant connect to Poliniex
View Count: 928
[2018-12-19 15:03:52] |
User853999 - Posts: 3 |
Poloniex Crypto Currency Exchange - DTC | Connecting to the server luminar.eu.org. Port 5574 | 2018-12-19 15:00:53 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2018-12-19 15:00:53 DTC Client socket (1) | Connecting to IP: 51.15.136.174. | 2018-12-19 15:00:53 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-19 15:00:54 * Please advise Thank you |
[2018-12-19 17:33:04] |
Sierra Chart Engineering - Posts: 104368 |
This is being removed. This direct connection is not supported. For Poloniex market data, refer to: Cryptocurrency / Bitcoin Data and Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-19 17:33:16
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[2018-12-19 18:53:53] |
User853999 - Posts: 3 |
Thanks When I follow the instructions and connect to Cryptocurrencies Data - DTC I can receive all other cypto exchanges apart from Poloniex. When I attempt to get symbols from Poloniex I get this error. SC DTC Data with Market Depth | Sending symbols for exchange request. Exchange: Poloniex.CryptoCurrencyExchange | 2018-12-19 18:48:51 SC DTC Data with Market Depth | Received 0 symbols for symbols exchange (Poloniex.CryptoCurrencyExchange) request. | 2018-12-19 18:48:51 Thanks |
[2018-12-20 06:14:19] |
Sierra Chart Engineering - Posts: 104368 |
We have contacted the developer who provides the DTC gateway for that exchange. Their server is currently down. This is the reason for the problem. We will see if we get a response.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-20 06:14:32
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