Support Board
Date/Time: Fri, 24 Jan 2025 03:45:31 +0000
Market Depth Historical Graph do NOT work after upgrade 1850
View Count: 842
| [2018-12-15 00:34:41] |
| User567294 - Posts: 47 |
|
after upgrade to 1850 version, my Market Depth Historical Graph has changed , all the lines do NOT match as they should be, all fall apart to up or down of price chart. How should I get it right? thanks Rex |
| [2018-12-15 01:22:24] |
| |
|
We will look into this. Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-15 01:32:52] |
| User567294 - Posts: 47 |
|
http://www.sierrachart.com/image.php?Image=1544837533762.png here you go |
| [2018-12-15 01:36:54] |
| User567294 - Posts: 47 |
|
here is other one snapshot http://www.sierrachart.com/image.php?Image=1544837787923.png http://www.sierrachart.com/image.php?Image=1544837871987.png thanks Rex Date Time Of Last Edit: 2018-12-15 01:38:09
|
| [2018-12-17 15:14:29] |
| |
|
Provide this particular chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-18 09:59:29] |
| User567294 - Posts: 47 |
|
I fixed it by reinstall thanks Rex |
| [2018-12-18 17:36:51] |
| |
|
Okay this is good but we are wondering why there was an issue to begin with. If you have any further issue let us know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: