Support Board
Date/Time: Sun, 24 Nov 2024 16:09:30 +0000
new data Feed isn't working for me
View Count: 2168
| [2013-11-07 15:14:23] |
| User36492 - Posts: 48 |
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I use IB AND IQFEED. I signed up for the CME feed and was approved. I closed IQFEED and when I create a new chart, it only pulls data from IB. I even installed sierra into a new folder and it still only pulls IB. I am prepaid on the software and I added some to to my credit balance. What am I doing wrong? Date Time Of Last Edit: 2013-11-07 15:16:17
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| [2013-11-07 15:28:24] |
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We are checking on this now for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-07 16:25:19] |
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The data feed is now working for your Sierra Chart account. You will need to restart Sierra Chart to get access to it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-07 20:14:24] |
| User36492 - Posts: 48 |
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Ok, It started working...for a while. I have 2 folders with separate sierra installs. I'm transitioning settings and such to the new folder. The data feed was working on both copies(not at the same time). But now it only works in the original installation. any ideas? |
| [2013-11-07 20:44:43] |
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Please provide a copy of the Message Log: https://www.sierrachart.com/index.php?l=PostingInformation.php#log We could also give you a call and use remote assistance to help you with this. If you would like that just let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-07 21:23:41] |
| User36492 - Posts: 48 |
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Here you go.... I got it working again...not sure why. I think it has an issue with Daily/Weekly data. If I open a Daily chart of ES, I select "ES-201312-GLOBEX" and it uses "ESZ13" Software version: 1042 | 2013-11-07 14:27:13 Usage end date: 2014-08-02 | 2013-11-07 14:27:13 Enabled for: Sierra Chart Real-Time Futures Data Service for Trading Services. | 2013-11-07 14:27:13 Active service: Interactive Brokers | 2013-11-07 14:27:13 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-11-07 14:27:13 2013-11-07 14:27:13 Local computer clock time | 2013-11-07 14:27:13 2013-11-07 20:27:13 GMT time | 2013-11-07 14:27:13 2013-11-07 14:27:13 Time zone adjusted time | 2013-11-07 14:27:13 Time difference to server time: 1 seconds. | 2013-11-07 14:27:13 Program path: E:\SierraChart\ | 2013-11-07 14:27:13 Data Files path: E:\SierraChart\Data\ | 2013-11-07 14:27:13 OS Version Number: 6.1 | 2013-11-07 14:27:13 Checking for new symbol settings for ib | 2013-11-07 14:27:13 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-07 14:27:19 The network socket is connected. | 2013-11-07 14:27:19 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-07 14:27:19 TWS server version: 69 | 2013-11-07 14:27:19 IB: Connected. Waiting for account information. | 2013-11-07 14:27:19 IB Account information received. | 2013-11-07 14:27:19 Connected to IB Live account. | 2013-11-07 14:27:19 Connected to IB Financial Advisor account. | 2013-11-07 14:27:19 Next valid order ID: 2699 | 2013-11-07 14:27:19 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-11-07 14:27:19 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2013-11-07 14:27:19 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-11-07 14:27:19 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-11-07 14:27:19 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-11-07 14:27:19 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2013-11-07 14:27:19 Next valid order ID: 2699 | 2013-11-07 14:27:19 IB Account information received. | 2013-11-07 14:27:19 Connected to IB Live account. | 2013-11-07 14:27:19 Connected to IB Financial Advisor account. | 2013-11-07 14:27:19 HD Request # 2 - Downloading Intraday chart data for CL-201307-NYMEX to the file CL-201307-NYMEX.scid. Service: ib | 2013-11-07 14:27:19 HD Request # 2 - Requesting a total of 15 days and 0 seconds. | 2013-11-07 14:27:19 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2013-11-07 14:27:19 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-16 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:19 Interactive Brokers - Starting real-time market data updates for: ES-201312-GLOBEX | 2013-11-07 14:27:19 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-11-07 14:27:19 Subscribing to symbol: ES SecType: FUT Expiry: 201312 Exchange: GLOBEX Currency: Multiplier: | 2013-11-07 14:27:19 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 4. | 2013-11-07 14:27:19 Interactive Brokers - Starting real-time market data updates for: CL-201312-NYMEX | 2013-11-07 14:27:19 Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2013-11-07 14:27:19 Subscribing to symbol: CL SecType: FUT Expiry: 201312 Exchange: NYMEX Currency: Multiplier: | 2013-11-07 14:27:19 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2013-11-07 14:27:22 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-17 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:22 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 9. | 2013-11-07 14:27:22 IB: Requesting historical order fills for account F1026924 | 2013-11-07 14:27:24 IB: Requesting historical order fills for account U1027013 | 2013-11-07 14:27:24 IB: Requesting historical order fills for account U1042022 | 2013-11-07 14:27:24 IB: Requesting historical order fills for account U1093165 | 2013-11-07 14:27:24 IB: Requesting historical order fills for account U959765 | 2013-11-07 14:27:24 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2013-11-07 14:27:24 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-18 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:24 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 10. | 2013-11-07 14:27:25 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2013-11-07 14:27:27 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-19 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:27 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 11. | 2013-11-07 14:27:27 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2013-11-07 14:27:30 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-20 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:30 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 12. | 2013-11-07 14:27:30 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2013-11-07 14:27:33 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-21 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:33 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 13. | 2013-11-07 14:27:33 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2013-11-07 14:27:36 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-22 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:36 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 14. | 2013-11-07 14:27:36 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2013-11-07 14:27:38 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-23 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:38 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 15. | 2013-11-07 14:27:39 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-11-07 14:27:41 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-24 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:41 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 16. | 2013-11-07 14:27:42 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2013-11-07 14:27:44 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-25 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:44 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 17. | 2013-11-07 14:27:44 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2013-11-07 14:27:47 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-26 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:47 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 18. | 2013-11-07 14:27:47 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2013-11-07 14:27:50 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-27 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:50 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 19. | 2013-11-07 14:27:50 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2013-11-07 14:27:53 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-28 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:53 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 20. | 2013-11-07 14:27:53 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2013-11-07 14:27:55 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-29 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:55 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 21. | 2013-11-07 14:27:56 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2013-11-07 14:27:58 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-30 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:27:58 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 22. | 2013-11-07 14:27:58 HD Request # 2 - Received 0 records and wrote 0 records for CL-201307-NYMEX | 2013-11-07 14:28:01 HD Request # 2 - Intraday download COMPLETE for CL-201307-NYMEX | 2013-11-07 14:28:01 Interactive Brokers - Starting real-time market data updates for: CL-201307-NYMEX | 2013-11-07 14:28:01 Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2013-11-07 14:28:01 Subscribing to symbol: CL SecType: FUT Expiry: 201307 Exchange: NYMEX Currency: Multiplier: | 2013-11-07 14:28:01 Real-time intraday chart data file updates started for CL-201307-NYMEX | 2013-11-07 14:28:01 HD Request # 3 - Downloading Historical Daily chart data for ES-201312-GLOBEX. Starting date: 2013-11-06. Service: ib | 2013-11-07 14:28:01 HD Request # 3 - Requesting 11 days of historical Daily data for ES-201312-GLOBEX with end date 2013-11-17 | 2013-11-07 14:28:01 Symbol Error - CL-201307-NYMEX is unknown, unavailable, or improperly formatted. | 2013-11-07 14:28:01 HD Request # 3 - Processing historical data message from TWS | 2013-11-07 14:28:01 HD Request # 3 - Receiving historical Daily data for ES-201312-GLOBEX starting at 2013-11-04 | 2013-11-07 14:28:01 Writing historical Daily data for ES-201312-GLOBEX to the file ES-201312-GLOBEX.dly | 2013-11-07 14:28:01 HD Request # 3 - Received 4 records and wrote 2 records from 2013-11-04 00:00:00 to 2013-11-07 00:00:00. | 2013-11-07 14:28:01 Symbol Error - CL-201307-NYMEX is unknown, unavailable, or improperly formatted. | 2013-11-07 14:28:01 HD Request # 3 - Received 4 records from 2013-11-04 00:00:00 to 2013-11-07 00:00:00 (4.0 days) and wrote 2 records for ES-201312-GLOBEX | 2013-11-07 14:28:04 HD Request # 3 - Daily download COMPLETE for ES-201312-GLOBEX | 2013-11-07 14:28:04 HD Request # 4 - Downloading Intraday chart data for ES-201312-GLOBEX to the file ES-201312-GLOBEX.scid. Service: ib | 2013-11-07 14:28:04 HD Request # 4 - Starting date and time in file: 2013-11-07 14:16:04.0 | 2013-11-07 14:28:04 HD Request # 4 - Requesting a total of 0 days and 5520 seconds. | 2013-11-07 14:28:04 HD Request # 4 - IB Backfill - Seconds requested: 5520. Seconds Remaining: 0. | 2013-11-07 14:28:04 HD Request # 4 - Requesting 5520 Seconds of data at 30 secs with ending Date-Time at 2013-11-07 15:38:04 for ES-201312-GLOBEX | 2013-11-07 14:28:04 HD Request # 4 - Processing historical data message from TWS | 2013-11-07 14:28:04 HD Request # 4 - Receiving Intraday data for ES-201312-GLOBEX starting at 2013-11-07 13:51:00 | 2013-11-07 14:28:04 HD Request # 4 - Timestamp of first Intraday data file record written: 2013-11-07 14:16:30 | 2013-11-07 14:28:04 HD Request # 4 - Received 74 records and wrote 23 records from 2013-11-07 13:51:00 to 2013-11-07 14:27:30. | 2013-11-07 14:28:04 HD Request # 4 - Received 74 records from 2013-11-07 13:51:00 to 2013-11-07 14:27:30 (36.5 minutes) and wrote 23 records for ES-201312-GLOBEX | 2013-11-07 14:28:06 HD Request # 4 - Intraday download COMPLETE for ES-201312-GLOBEX | 2013-11-07 14:28:06 Real-time intraday chart data file updates started for ES-201312-GLOBEX | 2013-11-07 14:28:06 HD Request # 5 - Downloading Intraday chart data for CL-201312-NYMEX to the file CL-201312-NYMEX.scid. Service: ib | 2013-11-07 14:28:06 HD Request # 5 - Starting date and time in file: 2013-11-07 14:16:04.0 | 2013-11-07 14:28:06 HD Request # 5 - Requesting a total of 0 days and 5522 seconds. | 2013-11-07 14:28:06 HD Request # 5 - IB Backfill - Seconds requested: 5522. Seconds Remaining: 0. | 2013-11-07 14:28:06 HD Request # 5 - Requesting 5522 Seconds of data at 30 secs with ending Date-Time at 2013-11-07 15:38:06 for CL-201312-NYMEX | 2013-11-07 14:28:06 HD Request # 5 - Processing historical data message from TWS | 2013-11-07 14:28:06 HD Request # 5 - Receiving Intraday data for CL-201312-NYMEX starting at 2013-11-07 14:06:00 | 2013-11-07 14:28:06 HD Request # 5 - Timestamp of first Intraday data file record written: 2013-11-07 14:16:30 | 2013-11-07 14:28:06 HD Request # 5 - Received 45 records and wrote 24 records from 2013-11-07 14:06:00 to 2013-11-07 14:28:00. | 2013-11-07 14:28:06 HD Request # 5 - Received 45 records from 2013-11-07 14:06:00 to 2013-11-07 14:28:00 (22.0 minutes) and wrote 24 records for CL-201312-NYMEX | 2013-11-07 14:28:09 HD Request # 5 - Intraday download COMPLETE for CL-201312-NYMEX | 2013-11-07 14:28:09 Real-time intraday chart data file updates started for CL-201312-NYMEX | 2013-11-07 14:28:09 Requesting data files from remote instance: ESZ13.dly | 2013-11-07 14:28:14 Requesting data files from remote instance: ESZ13.dly | 2013-11-07 14:28:14 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart.IB\Data\ESZ13.dly | 2013-11-07 14:28:15 Requesting data files from remote instance: ESZ13.dly | 2013-11-07 14:28:15 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESH14.dly | 2013-11-07 14:28:45 Mapping ES-201403-GLOBEX to ESH4. Service code: cme | 2013-11-07 14:28:46 SC RealTime Futures Data - Starting real-time market data updates for: ESH4 | 2013-11-07 14:28:46 SC RealTime Futures Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2013-11-07 14:28:46 HD Request # 6 - Downloading Historical Daily chart data for ESH14. Starting date: 1963-11-08. Service: ib | 2013-11-07 14:28:46 HD Request # 6 - Requesting 365 days of historical Daily data for ESH14 with end date 2013-11-07 | 2013-11-07 14:28:46 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2013-11-07 14:28:46 The network socket is connected. | 2013-11-07 14:28:46 SC RealTime Futures Data: Connected to server. | 2013-11-07 14:28:46 SC RealTime Futures Data: Sending logon request message. | 2013-11-07 14:28:46 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 30. | 2013-11-07 14:28:46 HD Request # 6 - Error downloading historical Daily data for ESH14. The symbol is unknown to the server. | 2013-11-07 14:28:46 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESH14.dly | 2013-11-07 14:28:46 HD Request # 6 - Received 0 records and wrote 0 records for ESH14 | 2013-11-07 14:28:46 HD Request # 6 - Daily download COMPLETE for ESH14 | 2013-11-07 14:28:46 Message from IB: No historical data query found for ticker id:30. IB Error Code: 366. Request ID: 30. | 2013-11-07 14:28:46 SC RealTime Futures Data Server Info - Server Name: . Server Version: . Provider Name: . | 2013-11-07 14:28:46 SC RealTime Futures Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-07 14:28:46 SC RealTime Futures Data - Successfully connected. | 2013-11-07 14:28:46 Restarting real-time data updates for symbol: ES-201403-GLOBEX -> ESH4 | 2013-11-07 14:28:46 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESH14.dly | 2013-11-07 14:28:48 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ1.dly | 2013-11-07 14:30:17 Interactive Brokers - Starting real-time market data updates for: ESZ1 | 2013-11-07 14:30:18 Subscribing to real-time True Data for symbol: ESZ1 SecType: STK Exchange: SMART Currency: USD | 2013-11-07 14:30:18 Subscribing to symbol: ESZ1 SecType: STK Expiry: Exchange: SMART Currency: USD Multiplier: | 2013-11-07 14:30:18 HD Request # 7 - Downloading Historical Daily chart data for ESZ1. Starting date: 1963-11-08. Service: ib | 2013-11-07 14:30:18 HD Request # 7 - Requesting 365 days of historical Daily data for ESZ1 with end date 2013-11-07 | 2013-11-07 14:30:18 Symbol Error - ESZ1 is unknown, unavailable, or improperly formatted. | 2013-11-07 14:30:18 Symbol Error - ESZ1 is unknown, unavailable, or improperly formatted. | 2013-11-07 14:30:18 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 33. | 2013-11-07 14:30:18 HD Request # 7 - Error downloading historical Daily data for ESZ1. The symbol is unknown to the server. | 2013-11-07 14:30:18 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ1.dly | 2013-11-07 14:30:18 HD Request # 7 - Received 0 records and wrote 0 records for ESZ1 | 2013-11-07 14:30:18 HD Request # 7 - Daily download COMPLETE for ESZ1 | 2013-11-07 14:30:18 Symbol Error - ESZ1 is unknown, unavailable, or improperly formatted. | 2013-11-07 14:30:18 Message from IB: No historical data query found for ticker id:33. IB Error Code: 366. Request ID: 33. | 2013-11-07 14:30:18 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.dly | 2013-11-07 14:30:38 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.dly | 2013-11-07 14:30:38 HD Request # 8 - Downloading Historical Daily chart data for ESZ13. Starting date: 1963-11-08. Service: ib | 2013-11-07 14:30:38 HD Request # 8 - Requesting 365 days of historical Daily data for ESZ13 with end date 2013-11-07 | 2013-11-07 14:30:38 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 36. | 2013-11-07 14:30:39 HD Request # 8 - Error downloading historical Daily data for ESZ13. The symbol is unknown to the server. | 2013-11-07 14:30:39 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.dly | 2013-11-07 14:30:39 HD Request # 8 - Received 0 records and wrote 0 records for ESZ13 | 2013-11-07 14:30:39 HD Request # 8 - Daily download COMPLETE for ESZ13 | 2013-11-07 14:30:39 Message from IB: No historical data query found for ticker id:36. IB Error Code: 366. Request ID: 36. | 2013-11-07 14:30:39 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.scid | 2013-11-07 14:32:10 Interactive Brokers - Starting real-time market data updates for: ESZ13 | 2013-11-07 14:32:11 Subscribing to real-time True Data for symbol: ESZ13 SecType: STK Exchange: SMART Currency: USD | 2013-11-07 14:32:11 Subscribing to symbol: ESZ13 SecType: STK Expiry: Exchange: SMART Currency: USD Multiplier: | 2013-11-07 14:32:11 HD Request # 9 - Downloading Intraday chart data for ESZ13 to the file ESZ13.scid. Service: ib | 2013-11-07 14:32:11 Compressing file: E:\SierraChart\Data\ESZ13.scid. This may take a while... | 2013-11-07 14:32:11 HD Request # 9 - Requesting a total of 15 days and 0 seconds. | 2013-11-07 14:32:11 HD Request # 9 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2013-11-07 14:32:11 HD Request # 9 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-24 16:42:11 for ESZ13 | 2013-11-07 14:32:11 Symbol Error - ESZ13 is unknown, unavailable, or improperly formatted. | 2013-11-07 14:32:11 Symbol Error - ESZ13 is unknown, unavailable, or improperly formatted. | 2013-11-07 14:32:11 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 37. | 2013-11-07 14:32:11 HD Request # 9 - Error downloading historical Intraday data for ESZ13. The symbol is unknown to the server. | 2013-11-07 14:32:11 HD Request # 9 - Received 0 records and wrote 0 records for ESZ13 | 2013-11-07 14:32:11 HD Request # 9 - Intraday download COMPLETE for ESZ13 | 2013-11-07 14:32:11 Real-time intraday chart data file updates started for ESZ13 | 2013-11-07 14:32:11 Symbol Error - ESZ13 is unknown, unavailable, or improperly formatted. | 2013-11-07 14:32:11 Message from IB: No historical data query found for ticker id:37. IB Error Code: 366. Request ID: 37. | 2013-11-07 14:32:11 File >> Disconnect selected. | 2013-11-07 14:39:28 SC RealTime Futures Data: Disconnected from the server. | 2013-11-07 14:39:28 Disconnected from IB. | 2013-11-07 14:39:28 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-07 14:39:31 The network socket is connected. | 2013-11-07 14:39:31 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-07 14:39:31 TWS server version: 69 | 2013-11-07 14:39:31 IB: Connected. Waiting for account information. | 2013-11-07 14:39:31 IB Account information received. | 2013-11-07 14:39:31 Connected to IB Live account. | 2013-11-07 14:39:31 Connected to IB Financial Advisor account. | 2013-11-07 14:39:31 Next valid order ID: 2699 | 2013-11-07 14:39:31 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-11-07 14:39:31 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2013-11-07 14:39:31 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-11-07 14:39:31 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-11-07 14:39:31 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-11-07 14:39:31 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2013-11-07 14:39:31 Next valid order ID: 2699 | 2013-11-07 14:39:31 IB Account information received. | 2013-11-07 14:39:31 Connected to IB Live account. | 2013-11-07 14:39:31 Connected to IB Financial Advisor account. | 2013-11-07 14:39:31 HD Request # 10 - Downloading Intraday chart data for CL-201307-NYMEX to the file CL-201307-NYMEX.scid. Service: ib | 2013-11-07 14:39:31 HD Request # 10 - Requesting a total of 15 days and 0 seconds. | 2013-11-07 14:39:31 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2013-11-07 14:39:31 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-16 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:31 Mapping ES-201312-GLOBEX to ESZ3. Service code: cme | 2013-11-07 14:39:31 SC RealTime Futures Data - Starting real-time market data updates for: ESZ3 | 2013-11-07 14:39:31 SC RealTime Futures Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2013-11-07 14:39:31 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2013-11-07 14:39:31 HD Request # 11 - Downloading Intraday chart data for ES-201312-GLOBEX to the file ES-201312-GLOBEX.scid. Service: cme | 2013-11-07 14:39:31 HD Request # 11 - Starting date and time in file: 2013-11-07 14:39:28.0 | 2013-11-07 14:39:31 HD Request # 11 - Using server: scdf1.sierracharts.com port 10149 | 2013-11-07 14:39:31 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2013-11-07 14:39:31 Interactive Brokers - Starting real-time market data updates for: CL-201312-NYMEX | 2013-11-07 14:39:31 Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2013-11-07 14:39:31 Subscribing to symbol: CL SecType: FUT Expiry: 201312 Exchange: NYMEX Currency: Multiplier: | 2013-11-07 14:39:31 The network socket is connected. | 2013-11-07 14:39:31 SC RealTime Futures Data: Connected to server. | 2013-11-07 14:39:31 SC RealTime Futures Data: Sending logon request message. | 2013-11-07 14:39:31 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 4. | 2013-11-07 14:39:31 The network socket is connected. | 2013-11-07 14:39:31 HD Request # 11 - Sending historical data logon request message. | 2013-11-07 14:39:31 SC RealTime Futures Data Server Info - Server Name: . Server Version: . Provider Name: . | 2013-11-07 14:39:32 SC RealTime Futures Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-07 14:39:32 SC RealTime Futures Data - Successfully connected. | 2013-11-07 14:39:32 Restarting real-time data updates for symbol: ES-201312-GLOBEX -> ESZ3 | 2013-11-07 14:39:32 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-07 14:39:32 HD Request # 11 - Requesting up to 15 days of Intraday data. | 2013-11-07 14:39:32 HD Request # 11 - Decompressing data. | 2013-11-07 14:39:32 HD Request # 11 - Receiving Intraday data for ES-201312-GLOBEX starting at 2013-11-07 14:39:28 | 2013-11-07 14:39:32 HD Request # 11 - Timestamp of first Intraday data file record written: 2013-11-07 14:39:28 | 2013-11-07 14:39:32 The network socket for historical data has been closed. | 2013-11-07 14:39:32 HD Request # 11 - Received 6 records from 2013-11-07 14:39:28 to 2013-11-07 14:39:33 (5.0 seconds) and wrote 6 records for ES-201312-GLOBEX | 2013-11-07 14:39:32 HD Request # 11 - Intraday download COMPLETE for ES-201312-GLOBEX | 2013-11-07 14:39:32 Real-time intraday chart data file updates started for ES-201312-GLOBEX | 2013-11-07 14:39:32 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2013-11-07 14:39:33 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-17 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:33 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 9. | 2013-11-07 14:39:34 IB: Requesting historical order fills for account F1026924 | 2013-11-07 14:39:36 IB: Requesting historical order fills for account U1027013 | 2013-11-07 14:39:36 IB: Requesting historical order fills for account U1042022 | 2013-11-07 14:39:36 IB: Requesting historical order fills for account U1093165 | 2013-11-07 14:39:36 IB: Requesting historical order fills for account U959765 | 2013-11-07 14:39:36 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2013-11-07 14:39:36 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-18 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:36 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 10. | 2013-11-07 14:39:37 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2013-11-07 14:39:39 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-19 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:39 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 11. | 2013-11-07 14:39:39 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.dly | 2013-11-07 14:39:40 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2013-11-07 14:39:42 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-20 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:42 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 12. | 2013-11-07 14:39:42 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2013-11-07 14:39:45 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-21 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:45 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 13. | 2013-11-07 14:39:45 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2013-11-07 14:39:48 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-22 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:48 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 14. | 2013-11-07 14:39:48 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2013-11-07 14:39:50 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-23 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:50 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 15. | 2013-11-07 14:39:51 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-11-07 14:39:53 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-24 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:53 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 16. | 2013-11-07 14:39:53 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2013-11-07 14:39:56 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-25 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:56 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 17. | 2013-11-07 14:39:56 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2013-11-07 14:39:59 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-26 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:39:59 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 18. | 2013-11-07 14:39:59 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2013-11-07 14:40:02 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-27 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:40:02 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 19. | 2013-11-07 14:40:02 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2013-11-07 14:40:04 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-28 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:40:04 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 20. | 2013-11-07 14:40:05 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2013-11-07 14:40:07 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-29 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:40:07 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 21. | 2013-11-07 14:40:08 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.dly | 2013-11-07 14:40:10 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2013-11-07 14:40:10 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-07-30 20:10:00 for CL-201307-NYMEX | 2013-11-07 14:40:10 Message from IB: Historical Market Data Service error message:HMDS query returned no data: CLN3@NYMEX Trades. IB Error Code: 162. Request ID: 22. | 2013-11-07 14:40:10 HD Request # 10 - Received 0 records and wrote 0 records for CL-201307-NYMEX | 2013-11-07 14:40:13 HD Request # 10 - Intraday download COMPLETE for CL-201307-NYMEX | 2013-11-07 14:40:13 Interactive Brokers - Starting real-time market data updates for: CL-201307-NYMEX | 2013-11-07 14:40:13 Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2013-11-07 14:40:13 Subscribing to symbol: CL SecType: FUT Expiry: 201307 Exchange: NYMEX Currency: Multiplier: | 2013-11-07 14:40:13 Real-time intraday chart data file updates started for CL-201307-NYMEX | 2013-11-07 14:40:13 HD Request # 12 - Downloading Intraday chart data for CL-201312-NYMEX to the file CL-201312-NYMEX.scid. Service: ib | 2013-11-07 14:40:13 HD Request # 12 - Starting date and time in file: 2013-11-07 14:39:27.0 | 2013-11-07 14:40:13 HD Request # 12 - Requesting a total of 0 days and 4846 seconds. | 2013-11-07 14:40:13 HD Request # 12 - IB Backfill - Seconds requested: 4846. Seconds Remaining: 0. | 2013-11-07 14:40:13 HD Request # 12 - Requesting 4846 Seconds of data at 30 secs with ending Date-Time at 2013-11-07 15:50:13 for CL-201312-NYMEX | 2013-11-07 14:40:13 Symbol Error - CL-201307-NYMEX is unknown, unavailable, or improperly formatted. | 2013-11-07 14:40:13 HD Request # 12 - Processing historical data message from TWS | 2013-11-07 14:40:13 HD Request # 12 - Receiving Intraday data for CL-201312-NYMEX starting at 2013-11-07 14:29:00 | 2013-11-07 14:40:13 HD Request # 12 - Timestamp of first Intraday data file record written: 2013-11-07 14:39:30 | 2013-11-07 14:40:13 HD Request # 12 - Received 23 records and wrote 2 records from 2013-11-07 14:29:00 to 2013-11-07 14:40:00. | 2013-11-07 14:40:13 Symbol Error - CL-201307-NYMEX is unknown, unavailable, or improperly formatted. | 2013-11-07 14:40:13 HD Request # 12 - Received 23 records from 2013-11-07 14:29:00 to 2013-11-07 14:40:00 (11.0 minutes) and wrote 2 records for CL-201312-NYMEX | 2013-11-07 14:40:16 HD Request # 12 - Intraday download COMPLETE for CL-201312-NYMEX | 2013-11-07 14:40:16 Real-time intraday chart data file updates started for CL-201312-NYMEX | 2013-11-07 14:40:16 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.dly | 2013-11-07 15:17:04 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.dly | 2013-11-07 15:17:42 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.dly | 2013-11-07 15:17:43 HD Request # 13 - Downloading Historical Daily chart data for ESZ13. Starting date: 1963-11-08. Service: ib | 2013-11-07 15:17:43 HD Request # 13 - Requesting 365 days of historical Daily data for ESZ13 with end date 2013-11-07 | 2013-11-07 15:17:43 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 26. | 2013-11-07 15:17:43 HD Request # 13 - Error downloading historical Daily data for ESZ13. The symbol is unknown to the server. | 2013-11-07 15:17:43 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.dly | 2013-11-07 15:17:43 Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\ESZ13.dly | 2013-11-07 15:17:43 HD Request # 13 - Received 0 records and wrote 0 records for ESZ13 | 2013-11-07 15:17:43 HD Request # 13 - Daily download COMPLETE for ESZ13 | 2013-11-07 15:17:43 Message from IB: No historical data query found for ticker id:26. IB Error Code: 366. Request ID: 26. | 2013-11-07 15:17:43 |
| [2013-11-07 22:59:20] |
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Go to Global Settings >> Symbol Settings. Press the Update From Server button. Wait for the button to reenable and then press OK. Disconnect and reconnect the data feed with the commands on the File menu. We do see a problem with Historical Daily data with Interactive Brokers and package 1. We are sorting that out now. It just needs some consideration. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-08 05:47:23
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| [2013-11-08 05:01:21] |
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Please update Sierra Chart to the latest release by selecting Help >> Download Current Version. We do have the Historical Daily historical data downloading working properly now with Interactive Brokers and the new Sierra Chart futures data feed. It might be necessary to reopen new Historical Daily charts if they do not update properly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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