Support Board
Date/Time: Sun, 24 Nov 2024 15:32:00 +0000
New Request
View Count: 1297
| [2013-11-05 16:05:54] |
| tellerbe - Posts: 109 |
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This is the screen that will not come up on my other computer (see my e-mail). Let's deal with that later. I'm trying do download Woodies Charts on my new computer. I type in the symbol and the screen disappears. Nothing happens. A chart came with the download but the symbol is different and prices are not the same as on my other computer. Suggestions? T. Ellerbee |
| [2013-11-05 16:46:00] |
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Open a new chart with File >> Find Symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-05 17:43:22] |
| tellerbe - Posts: 109 |
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I am trying to download GCZ3. It is not listed under the FS button. Gold has a different symbol. If I type in GCZ3 and hit enter, the screen just disappears and nothing happens. This is true with the NQ,TF and YM. T. Ellerbee |
| [2013-11-05 18:10:27] |
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It sounds as though you do not have the correct service selected. Select File >> Data/Trade Service Settings. What is the Service at the top set to? In your case it should be set to TransAct. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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