Support Board
Date/Time: Thu, 23 Jan 2025 14:26:44 +0000
Missing daily silver data using Interactive Brokers feed
View Count: 654
| [2018-11-21 17:45:33] |
| skelcap - Posts: 139 |
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Hi, I was using IB feed and my silver daily chart had a 1y gap. I tried all the fixes (updating symbols, deleting/redownloading data, deleting files) but didn't work. Then I tried connecting to SC feed and then redownloading the data did work. Is that the way it's supposed to work? I think I remember if you are using external data provider then it's just for the most recent intraday data and still uses SC for historical daily data, so maybe it's right you need to connect to SC data to fix any missing data?
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| [2018-11-22 00:38:41] |
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Can you tell us the exact symbol of the chart or post an image of the chart so we can see what the issue is. Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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