Support Board
Date/Time: Thu, 23 Jan 2025 14:29:00 +0000
Trade Activity Log data lost
View Count: 1098
| [2018-11-20 13:01:34] |
| User40526 - Posts: 166 |
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I have lost all of my Trade Activity Log data prior to yesterday. I have been using SC for years. I recently downloaded version 1842. I also deleted some programs on my C disk that I wasn't using because I was running low on disk space. None of the deleted programs had anything to do with SC that I am aware of. FWIW, my disk capacity is C - 55.6GB with 39.2MB free E - 232GB with 80.1GB free Thank you |
| [2018-11-20 18:18:07] |
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Refer to this section here: https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingTradeActivityAndBackupFiles There are backup trade activity logs available in case there is some problem with the file itself which would seem unlikely. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-20 19:14:28] |
| User40526 - Posts: 166 |
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Thank you, My Days to Save in Trade Activity Log is set to Non-Sim 93, Sim 15 and Non-Sim fills 365. So I followed the instructions for the Backup Data File and moved the file from the 16th, last Friday, to the main folder and regained my trade history prior to, and including, that day. I am missing yesterday and today now, but will live with that as I am only trading SIM this holiday week. I wish I knew what I did to cause this so I don't do it again. Many thanks |
| [2018-11-20 19:20:16] |
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Okay, we are also implementing more frequent backups of the trade activity log file. This should be out in a couple of weeks.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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