Support Board
Date/Time: Thu, 23 Jan 2025 09:45:03 +0000
Problem on Win XP with the last version of SC
View Count: 727
| [2018-11-18 22:29:44] |
| Cyberdogk9 - Posts: 27 |
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Hi, I've installed the last SC version and now I get this message from XP: "the procedure entry point gettickcount64 could not be located in kernel32.dll" Can you fix that? |
| [2018-11-18 23:09:27] |
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You need to use an older version of Sierra Chart. We are no longer supporting Windows XP. Just go back to the prior version. Or whatever version will start on Windows XP. You may have to go back further than the prior version. Here are instructions: Software Download: Software Rollback Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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