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Date/Time: Thu, 23 Jan 2025 09:50:43 +0000



data problem with new release

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[2018-11-16 14:33:30]
WarEagle - Posts: 73
Hi,

I updated to the latest version today (1842) and now any charts that I have in workspaces that are created from .csv files (and not from my data feed) will not load and I get this message on the charts...

http://www.sierrachart.com/image.php?Image=1542378682993.png


These are important, please advise. Thanks in advance!
[2018-11-16 14:53:17]
WarEagle - Posts: 73
If its any help, I rolled back a few versions and everything worked fine when I got to version 1821.
[2018-11-16 18:29:35]
Sierra Chart Engineering - Posts: 104368
The issue is not related to Symbol Settings. Attach the first 10 lines of the CSV file here and we will test it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2018-11-16 19:21:20]
WarEagle - Posts: 73
Ok. I wasn't sure if you want it in a file or just the text so I will include both. Thanks!

Date  Time  O  H  L  C  V  OI
10/1/1970  2359  760.68  764.79  754.38  760.68  9700  0
10/2/1970  2359  760.68  769.72  756.43  766.16  15420  0
10/5/1970  2359  766.16  780.53  763.76  776.7  19760  0
10/6/1970  2359  776.7  791.07  773.62  782.45  20240  0
10/7/1970  2359  782.45  788.47  771.22  783.68  15610  0
10/8/1970  2359  783.68  789.23  773.48  777.04  14500  0
10/9/1970  2359  777.04  780.46  764.72  768.69  13980  0
10/12/1970  2359  768.69  770.47  758.42  764.24  8570  0
10/13/1970  2359  764.24  767.11  754.38  760.06  9500  0
10/14/1970  2359  760.06  767.25  754.72  762.73  9920  0
Private File
[2018-11-18 01:44:51]
Sierra Chart Engineering - Posts: 104368
This will be solved in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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