Support Board
Date/Time: Fri, 29 Nov 2024 02:37:53 +0000
Symbol Settings not found for current Service
View Count: 3586
| [2018-11-15 15:05:39] |
| CarlRostron - Posts: 80 |
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Hi, I opened up SC today and found the Yellow message "Symbol Settings not found for current Service". This seems to happen on all of the FTSE Stocks e.g. KGF..LS or EZJ.LS for example.This was working before and I dont beleive I've changed any settings. I have my feed set to SC Data - All Services. I have just tried the Global Symbol Settings 'Full reset' button but that didnt work. Any idea please what I can try at all? Thank you |
| [2018-11-15 18:27:50] |
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You can safely disregard that message and we are going to update the Symbol Settings to include the London stock exchange as well. This will be done later today. At that time you just need to follow the instructions here: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-16 07:36:44] |
| CarlRostron - Posts: 80 |
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Sorry for having to come back to this, but another issue relating to the FTSE stocks, and I'm not even sure if the two items are related, but the ticker DC..LS has stopped downloading data. Most of the other FTSE symbols I have tried are updating on a Daily timeframe ok. I thought perhaps it maybe because the Ticker has a double Dot (..LS), so I tested AO..LS as well and the same problem exists for that too. I tried HL..LS, again that failed: SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: HL..LS | 2018-11-16 02:35:05 - I'm on a Historical Daily chart, not Streaming Live DataMaybe you can advise me further please or should I wait as you suggested in #2? Date Time Of Last Edit: 2018-11-16 07:37:33
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| [2018-11-16 07:49:39] |
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Yes this is related and that is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Go to those charts and select Edit >> Download Data From End of Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-29 07:59:36] |
| CarlRostron - Posts: 80 |
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Hi, just coming back to this once again. I noticed that: BT.A.LS
Is still doing this. I have completed the steps in #4 above that doesn't resolve it. |
 BT.A.LS.PNG / V - Attached On 2018-11-29 07:58:50 UTC - Size: 39.96 KB - 340 views |
| [2018-11-30 08:33:17] |
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This is now resolved. Let us know if there any other symbols with a problem. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-01 16:38:58] |
| $tack - Posts: 87 |
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I get this same message when i type in symbol brk.b and other symbols with "." with iqfeed as my data source. But the shart shows up with data. |
| [2023-03-02 00:21:07] |
| Sierra_Chart Engineering - Posts: 17218 |
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Refer to: Global Symbol Settings: Symbol Settings Not Found Message Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-02 00:21:34
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| [2023-03-14 23:28:58] |
| $tack - Posts: 87 |
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thanks I was able to follow your reference and resolve the issue
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