Support Board
Date/Time: Thu, 23 Jan 2025 14:38:31 +0000
My SIM Trade Activity Log messes up each time I restart SC.
View Count: 1164
| [2018-11-15 14:02:51] |
| User452567 - Posts: 38 |
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My SIM Trade Activity Log messes up each time I restart SC. I use Instance 3 to execute trades and monitor my Trade Statistics. Thank you |
| [2018-11-15 17:17:50] |
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We are declining support unless you can explain what the issue is. Your description of messes up is meaningless to us. And make sure all of your instances of Sierra Chart are up to date and on the same version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-15 17:18:26
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| [2018-11-19 16:42:51] |
| User452567 - Posts: 38 |
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Everything is updated to the last version. What I mean is that if I had earned in SIM $200. When I turn off SC, or it turns off by itself due to (Not Responding), and then I turn it on, instead of having at Trade Activity log a profit of $200. I have a profit/Loss of -5590$. thanks |
| [2018-11-19 18:39:54] |
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Make sure there are no missing order fills: Trade Activity Log: Missing Order Fills from Trade Activity Log And also refer to: Trade Activity Log: Understanding and Setting the Start Date-Time for a Trades List Trade Activity Log: Understanding Daily Trade Statistics Reset Time All of these are essential to understand. or it turns off by itself due to (Not Responding), In regards to this, refer to:High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Also Sierra Chart does not turn itself off due to a condition like this. The user interface would simply be in a frozen state and the above help topic will help you with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-19 18:41:12
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