Login Page - Create Account

Support Board


Date/Time: Thu, 23 Jan 2025 09:37:52 +0000



Delaying on real-time data

View Count: 617

[2018-11-15 06:31:29]
User401188 - Posts: 1
Hi team,

I m currently trading NQ by using Sierra chart, but do face a problem in those days. The Sierra chart seems to have a delay in my NQ real-time data. I tried to refresh n reload the data, but it didn't work; then I hace to restart the problem several times to get an updated the data and bars. Could you help me on this please? Thx!
[2018-11-15 07:47:10]
Sierra Chart Engineering - Posts: 104368
This is not relevant to the issue but you are running an older version. Update following the instructions here:
Software Download: Fast Update

And in regards to real-time futures data, refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above *completely* before you ask further questions about real-time futures data. And *think about that information* before you ask questions about futures data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account