Support Board
Date/Time: Thu, 23 Jan 2025 09:44:28 +0000
data connection problems
View Count: 632
| [2018-11-14 17:38:37] |
| User392912 - Posts: 5 |
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Hello, I have updated graphics card software and immediately started having connection problems with data provider. Kindly advise what I could do. Thank you. HTTPS www.sierrachart.com:443 (5) | Closed. | 2018-11-14 12:02:15 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-2 | 2018-11-14 12:02:16 HTTPS ameritrade02.streamer.com:443 (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-11-14 12:02:21 * HTTPS ameritrade02.streamer.com:443 (2) | Socket gracefully closed by remote side. | 2018-11-14 12:02:21 HTTPS ameritrade02.streamer.com:443 (2) | Received socket Close event. | 2018-11-14 12:02:21 HTTPS ameritrade02.streamer.com:443 (2) | Signaling to core to close socket | 2018-11-14 12:02:21 TD Ameritrade | Streamer request completed unexpectedly. Request ID: 1. | 2018-11-14 12:02:21 HTTPS ameritrade02.streamer.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-11-14 12:02:21 HTTPS ameritrade02.streamer.com:443 (2) | Closed. | 2018-11-14 12:02:21 TD Ameritrade | Streamer request #2 initiated. | 2018-11-14 12:02:23 HTTPS ameritrade02.streamer.com:443 (2) | Creating socket. Using TLS 1.0. | 2018-11-14 12:02:23 HTTPS ameritrade02.streamer.com:443 (2) | Connecting to IP: 198.200.171.137. | 2018-11-14 12:02:23 |
| [2018-11-14 17:39:39] |
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HTTPS ameritrade02.streamer.com:443 (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-11-14 12:02:21 * If you have ongoing problems with TD Ameritrade connectivity, we recommend using the Sierra Chart Exchange Data Feed instead: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-14 17:39:55
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