Support Board
Date/Time: Thu, 23 Jan 2025 09:40:00 +0000
SC DATA FEED STOPPED
View Count: 646
[2018-11-14 07:53:36] |
Pfcjak - Posts: 4 |
My SC data feed has stopped automatically running, so to update my charts I need to disconnect and then reconnect in order to paint new bars. I've been using SC for nearly a year with no problems then this happened yesterday... I haven't changed any settings. Any help would be appreciated. |
[2018-11-14 08:28:23] |
Sierra Chart Engineering - Posts: 104368 |
Tell us one of the symbols you are not receiving real-time data for.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-11-14 09:38:35] |
Pfcjak - Posts: 4 |
I've done an update and now have live feed for my currency pairs. However I don't have any data feed for: SPX500, NAS100, UK100, USOil |
[2018-11-14 10:06:18] |
Sierra Chart Engineering - Posts: 104368 |
We are not seeing any obvious problems from our side for these symbols. Therefore could you follow the instructions here: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.14 - Symbol Settings for Routing Market Data Requests Missing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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