Support Board
Date/Time: Thu, 23 Jan 2025 09:39:25 +0000
Realtime data for AMD stopped updating
View Count: 605
[2018-11-12 21:22:17] |
User816220 - Posts: 80 |
The SC realtime data feed for symbol AMD stopped updating as of 14:50:40 ET. I checked several other equities symbols; none were affected. I see up-to-date historical data when I choose "Download Data From End Of Chart", but I'm not getting streaming data for that particular symbol. |
log.txt - Attached On 2018-11-12 21:21:22 UTC - Size: 349.37 KB - 342 views |
[2018-11-12 21:53:25] |
User816220 - Posts: 80 |
It started updating again after disconnecting and reconnecting to the feed.
|
[2018-11-12 22:24:43] |
Sierra Chart Engineering - Posts: 104368 |
We need realize now why this happened and we are implementing a solution to it after the close.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: