Support Board
Date/Time: Thu, 23 Jan 2025 05:04:01 +0000
Missing data
View Count: 561
[2018-11-09 08:40:22] |
User570608 - Posts: 4 |
Hi, I am looking at the ESZ18 and it seems like the data from 16:08 ET onwards to 16:59 ET is missing? I did a "delete all data and download" just to be sure but it still shows nothing for that period. Globex data is fine from 18:00 ET. Do you know why is that happening and any way to fix this? Thanks
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[2018-11-09 09:33:35] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions in this section here to get the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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