Support Board
Date/Time: Thu, 23 Jan 2025 05:38:10 +0000
Connect Data Feed is greyed out
View Count: 1480
| [2018-11-08 20:01:17] |
| funded-trader - Posts: 12 |
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I have a trial account, if all goes well with the set-up will purchase Package 5. I am having trouble connecting to Rithmic. Rithmic Pro is open and I'm logged in successfully. I followed your instructions: connected Rithmic Trading with Paper Trading Server and Rithmic username and pw. As per your instructions I should now go to File/Connect Data Feed but is greyed out. |
| [2018-11-09 02:38:16] |
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As per your instructions I should now go to File/Connect Data Feed but is greyed out. This means there is a current connection to Rithmic and you are all set. Continue with the instructions here:Getting Started, Opening Charts and Basic Trading: Open A Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-09 05:45:54] |
| funded-trader - Posts: 12 |
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When I go to Find Symbols it shows me only SC Exchange data. For example I need ES and GC, but i tshould get data from Rithmic. I have purchased now 1 month with the Package 5 to make sure it wasn't a problem with the free trial. I've had Earn2trade to set-up data fro mRithmic for me, CME and COMEX, these should work. Rithmic sees everything is set correctly as well. |
| [2018-11-09 18:26:46] |
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So it looks like you now have the problem resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-09 19:03:33] |
| funded-trader - Posts: 12 |
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yes thank you, my bad. I was looking for the wrong product in the list.
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