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Date/Time: Sun, 24 Nov 2024 15:30:26 +0000



Payment for services

View Count: 1266

[2013-11-01 13:40:14]
User80210 - Posts: 3
Hi Support,

I added $75 yesterday to pay for my subscription but it looks like I've added it to the additional services credit! Please can you use this to pay for my next 1 month subscription?

Thanks

Charlie
[2013-11-01 13:44:37]
Sierra Chart Engineering - Posts: 104368
We have transferred a portion of the credit to add 1 month of usage time to your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-01 14:09:33]
User80210 - Posts: 3
Thanks, for next month, shall I just add what extra is needed and ask you to do the same again?


[2013-11-01 15:40:06]
Sierra Chart Engineering - Posts: 104368
A payment for Sierra Chart usage time, must be made through this method:
https://www.sierrachart.com/usercp.php?page=AddCredit


We have transferred the remaining Additional Services Balance on your account to usage time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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