Support Board
Date/Time: Thu, 23 Jan 2025 05:04:43 +0000
Issues with Draw Extension Lines at Color Bar Value
View Count: 1023
| [2018-11-01 20:27:41] |
| User982132 - Posts: 2 |
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I am using a Renko Chart with a Color Bar based on Alert condition that is derived from a study in a separate panel. The bars are being colored based on my alert formula, but I cannot get the extension lines drawn off those same bars. What am I missing?
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 Extension Line Issue.jpg / V - Attached On 2018-11-01 20:22:21 UTC - Size: 277.35 KB - 324 views |
| [2018-11-02 01:37:53] |
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We see you are running an older version. The first step is to update to the current version and see if that resolves the issue. Here are instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-02 14:22:30] |
| John - SC Support - Posts: 37420 |
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You need to set the Input Output When Condition True to Use Input Data otherwise it is trying to draw the extension lines at a value of 1.0.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-05 11:49:40] |
| User982132 - Posts: 2 |
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I tried that after updating to latest SC version but it's still not working. Is there something else I'm missing? Also I got an error message when updating, (see attached) what does that mean and does it have any effect? my SC seems to be working fine aside from this issue. Thx John. |
| SC_INPUTDATA_CHANGED.jpg / V - Attached On 2018-11-05 11:48:48 UTC - Size: 324.4 KB - 343 views SC_ERR_POST_UPDATE.jpg / V - Attached On 2018-11-05 11:49:05 UTC - Size: 136.28 KB - 354 views |
| [2018-11-05 16:58:45] |
| John - SC Support - Posts: 37420 |
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I did not notice at first, but you have a mix of items going on. If you want to color the Renko Bars and put the Extension lines on the Renko Bars, then you need to change the Based On Input to Main Price Graph and then set the Input Data to the bar item you want to use for the extension lines (High, Low, Open, or Close). With regards to the update, it appears that the Bridge program was still running for some reason, but it was able to copy the file on the retry, so you are fine. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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