Support Board
Date/Time: Thu, 23 Jan 2025 03:25:56 +0000
Missing everything in Chartbook after update
View Count: 584
[2018-11-01 00:13:58] |
JayShea - Posts: 92 |
Hello Hope you're all well. I use Gain. I saw I should update to 1826. I now have 1833. The chartbook that should open had 4-charts and 4-spreadsheets. The chartbook was saved before updating to 1833. Now there's one spreadsheet and nothing more. Of course the spreadsheet isn't updating. Is there a simple solution? Thanks |
[2018-11-01 00:33:49] |
Sierra Chart Engineering - Posts: 104368 |
We want you to update to pre-release 1834. Update with Help >> Download Prerelease: Software Download: Fast Update If you are still having an issue after the update, then follow the instructions here to use a backup Chartbook: Chartbooks (Workspaces): Accessing a Backup Chartbook File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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