Support Board
Date/Time: Fri, 24 Jan 2025 07:29:29 +0000
ERROR DOWNLOADING LATEST VERSION
View Count: 1018
| [2018-10-31 21:34:52] |
| User40526 - Posts: 166 |
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I am trying to download the latest version and got an error message I've never seen before. "Error saving downloaded files to local system. Stopping installation. Check log. Press "Install" to retry" Retry gives the same message. now when I try to open the version I had before I get "There has been a configuration file checksum error" Please help! |
| [2018-10-31 21:37:38] |
| User40526 - Posts: 166 |
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now it opened and says "Welcome to Sierra Chart - The very first step when using Sierra Chart is to configure it to use one of the many supported Data or Trading Services " I'm in a panic. Hope I haven't lost all of my work. |
| [2018-11-01 00:40:16] |
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You need to restore a backup of the main configuration file. Refer to the instructions here: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-01 00:40:31
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| [2019-01-03 20:08:12] |
| User696356 - Posts: 4 |
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same problem and backup don't work solution (helped me): turn off antivirus |
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