Support Board
Date/Time: Thu, 23 Jan 2025 05:10:41 +0000
Limit orders in Simulation
View Count: 1491
| [2018-10-30 19:33:37] |
| User123235 - Posts: 46 |
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Hi, The limits orders in simulation mode are not triggering. Thanks in advance. |
| [2018-10-30 21:53:30] |
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We want you to run a chart replay: Replaying Charts Submit a limit order and then refer to the documentation here for how limit orders are filled: Trade Simulation: How Orders are Filled See if you still have an issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-31 19:31:46] |
| User123235 - Posts: 46 |
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Still have an issue. See attachment Price action did not trigger top limit or stop.
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 limit orders.JPG / V - Attached On 2018-10-31 19:29:26 UTC - Size: 14.23 KB - 255 views |
| [2018-10-31 19:56:25] |
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There must be a reason for this. Refer to: Trade Simulation: Why Fill and Order Prices Can Be Wrong or Unexpected / Orders Do Not Fill When Expected Also that screenshot is not useful to us. When providing a chart image you need to follow the instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-01 01:03:03] |
| User123235 - Posts: 46 |
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http://www.sierrachart.com/image.php?Image=1541033937259.png ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Note AccountBalance Order 2018-10-31 17:52:49.549 [Sim]ESZ8 ESZ8 1 Min #5 | User order modification. Requested Price: 2716.5. Requested Quantity: 5 11975 11975 Limit 5 Sell 2717.00 Pending Modify Sim1 Close 11974 5 Order 2018-10-31 17:52:49.051 [Sim]ESZ8 Simulated order modify complete 11975 11975 Limit 5 Sell 2716.50 Open Sim1 Close 11974 5 SIM order placed well before price action should have triggered limit order. |
| [2018-11-01 01:06:25] |
| User123235 - Posts: 46 |
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http://www.sierrachart.com/image.php?Image=154103433520.png Same order price action did not trigger stop. |
| [2018-11-01 01:40:03] |
| User123235 - Posts: 46 |
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Current quote window matches chart price & global time setting match data/trade service. What else?
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| [2018-11-01 01:41:47] |
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If there is a very clear obvious and reproducible issue we will need to look at this with remote assistance, because as we see you are presenting this, we see no reason why those orders should not fill. We cannot reproduce this either. Would it be okay that we call and look at this with remote assistance? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-01 01:42:02
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| [2018-11-02 01:58:10] |
| User123235 - Posts: 46 |
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Yes, when?
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| [2018-11-03 02:40:00] |
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Would you be available Sunday evening for us to look at this?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-05 17:02:10] |
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Any evening this week should be fine for us to call. Let us know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-05 17:02:12] |
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Any evening this week should be fine for us to call. Let us know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-11 16:40:43] |
| User123235 - Posts: 46 |
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Disregard, for some odd reason limits started to work. Thanks.
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| [2018-11-11 20:25:50] |
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Okay, also make sure Global Settings >> Data/Trade Service Settings >> Number of Stored Time and Sales Records is set to 5000.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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