Support Board
Date/Time: Thu, 23 Jan 2025 03:24:20 +0000
LMAX GBHUF historical chart wrong representation
View Count: 738
| [2018-10-30 18:34:52] |
| ILIM KIRGIZ - Posts: 187 |
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Dear support, When I review GBPHUF chart I saw a very large green bar for today's date in the historical chart of the symbol. Last bar's close price representation is at 363.435 I checked gbphuf.dly file and last two rows are as copied below which looks correct. 2018/10/29, 323.9094849, 324.8535156, 323.7369995, 324.8139954, 103081, 103081 2018/10/30, 324.8300171, 325.0195007, 324.4385071, 324.7324829, 87363, 87363 could you please advise how I can fix this? Thanks. |
| [2018-10-30 18:56:18] |
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Refer to: Historical Chart Prices: 12.4 - Origin of Data in a Historical Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-30 19:06:40] |
| ILIM KIRGIZ - Posts: 187 |
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Now historical chart and intraday chart prices mismatch. I see the price at historical chart as 324.719 but in intraday chart the last price is 363.575. |
| [2018-10-30 22:29:50] |
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Did you disable the option to update the historical chart in real time? This would be the reason why they would not match. You can update the chart with this command: Edit Menu: Edit >> Download Data from End of Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-31 06:09:17] |
| ILIM KIRGIZ - Posts: 187 |
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Yes I've disabled it. I've updated the chart per your command. I also deleted daily chart via "Delete All Data and Download" option under Edit menu. My daily/weekly/monthly charts (historical charts) show the price as 324.875 but as It is written so in GBPHUF.dly file as well. But Intraday charts show that last price is around 364. Could you please confirm that this problem is specific to me not SC serverside? I use LMAX as data source. Thanks. |
| [2018-10-31 21:12:32] |
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When the real-time updating of the chart Is disabled for historical daily chart, the price is not going to match the current price. The bar values will not be complete until there is a new chart bar for the next day.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-31 21:12:59
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| [2018-11-01 10:15:48] |
| ILIM KIRGIZ - Posts: 187 |
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Ok I have enabled it and It looks ok by now. Thanks.
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| [2018-11-01 11:34:02] |
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Nevertheless, we see the reason for the problem. Although not sure why this condition developed but we have corrected the data. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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