Support Board
Date/Time: Wed, 22 Jan 2025 23:53:38 +0000
symbol changes
View Count: 962
| [2018-10-22 15:26:55] |
| User771651 - Posts: 9 |
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it appears Gain Capital has changed their symbols since ESZ8 no longer works however ESZ18 is the symbol on Gains site and that is not working in Sierra either, please let me know the correct symbol for ES now.
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| [2018-10-22 15:27:10] |
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Refer to the following thread about the issue: GAIN 2 Digit Year Upgrade Sierra Chart Support |
| [2018-10-22 17:09:04] |
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What you need to do is update Sierra Chart to Prerelease 1827 following these instructions: Software Download: Fast Update After that, follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-23 17:51:06
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| [2018-10-22 23:31:19] |
| User771651 - Posts: 9 |
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completed the update not the DOM no longer shows my position size, average, or current P&L
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| [2018-10-22 23:37:30] |
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This item we are still looking into. From what we can tell it is Gain Capital issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-23 15:48:05] |
| User771651 - Posts: 9 |
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has the DOM issue been resolved? And if so what do I need to do Thank You |
| [2018-10-23 17:50:31] |
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Yes. Refer to: Notice: Gain Capital Trade Position Reporting Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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