Support Board
Date/Time: Wed, 22 Jan 2025 22:22:38 +0000
Wrong data from Rhithmic
View Count: 659
| [2018-10-17 14:10:03] |
| User475436 - Posts: 1 |
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Dear Sirs and Madames, I use Rhithmic's data feed for $ 20 a month and the SierraChart package 5. My broker is AMP Futures. I noticed in the footprint chart that some bars of the past few days look very different from what they did live on the day, when you click on "Delete and Download Data". Also, I have compared the data with the data of someone using CTS-advanced. Again, it is confirmed that my data has serious differences respectively errors to CTS-advanced data. Evidence can be found in the attached screenshots in the PowerPoint file. I was told to attach screenshots directly. With these mistakes a correct trading is not possible for me. Can you help me to get a correct data feed with this package from Rhithmic? I would be very grateful for any feedback. Kind regards, JN Date Time Of Last Edit: 2018-10-17 14:15:38
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Private File Private File |
| [2018-10-17 18:21:44] |
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First refer to the documentation here about this: http://www.sierrachart.com/index.php?page=doc/helpdetails47.html If this is a data feed specific issue then consider using the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-17 18:23:00
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