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trade activity log -internet went out yesterday

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[2018-10-16 15:19:01] #1 [Go To First Post]
User900173 - Posts: 10
How to I get the trade activity to show I closed a trade? ATT had an outage in Dallas for 10 hours and I had to close my trade on my phone app. I use cqg data. My trade activity is showing I still have an open trade I have tried refreshing data and reloading data on charts

[2018-10-16 16:40:09] #2 [Go To First Post]
tesseract353 - Posts: 66
Try checking here: https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingTradeActivityAndBackupFiles Trade Activity Log: Automatic Insertion of Missing Order Fills For Non-Simulated Trading Trade Activity Log: Determining Historical Trade Position Quantity from Trade Activity Log

[2018-10-16 18:07:37] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In addition this is the particular section you need to refer to: Trade Activity Log: Missing Order Fills from Trade Activity Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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