Support Board
Date/Time: Wed, 22 Jan 2025 21:00:31 +0000
Sierra chart data feed connection problem
View Count: 642
| [2018-10-15 18:02:08] |
| User169693 - Posts: 7 |
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Getting an error msg that Sierra isn't responding......then charts go white and forced to close progrm. I don't think it's even trying to connect to the data feed. Any suggestions? |
| [2018-10-15 18:36:16] |
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We recommend starting with a new Chartbook. Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook And also update Sierra Chart to the current version following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-15 18:36:33
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