Support Board
Date/Time: Wed, 22 Jan 2025 20:56:19 +0000
[User Discussion] - Day chart Simple Moving Averages Suddenly not working Sunday 10/14
View Count: 602
| [2018-10-15 00:06:55] |
| User360283 - Posts: 506 |
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This daily ES chart has been working for many months. Suddenly today the 50, 100, 200 day Simple mays are not working. All MAs are appearing with the same value. have not made any changes. See pic enc. Help please.
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 sierra MAs.PNG / V - Attached On 2018-10-15 00:06:34 UTC - Size: 16.6 KB - 241 views |
| [2018-10-16 12:41:56] |
| User360283 - Posts: 506 |
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Still not working Help please. See encl. chart. Thanks
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 forSierra.Cht - Attached On 2018-10-16 12:41:27 UTC - Size: 167.89 KB - 302 views |
| [2018-10-16 12:42:57] |
| User360283 - Posts: 506 |
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Help please. Chartbook encl.
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| [2018-10-16 16:51:13] |
| User360283 - Posts: 506 |
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Update 10/16 1240 EDt. I noticed that everything in my current chartbook seemed to be slow. Even entering orders on the DOM or selecting a file or chartbook. So I opened a new Daily chart and added a 25 Day SMA. It appeared properly. It looks like I have a corrupted Chart book. It has 4 charts and a bunch of studies. Does Serra have any analysis tools to find the problem or am I stuck rebuilding every chart from scratch? Thanks |
| [2018-10-16 19:50:33] |
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The first post is not within the scope of our support. In regards to the post #4, we do not do this type of analysis. Refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-16 19:50:40
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