Support Board
Date/Time: Wed, 22 Jan 2025 19:44:49 +0000
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[2018-10-11 12:56:16] |
User117347 - Posts: 46 |
OCT CL I open SC and find I have a "phantom" order working in the DOM. This is not a mistake. It has happened several times. So what happens is I end up with an open order in the activity log, but no actual order working. So its messes up my activity log stats. Secondly, I noticed this started to happen when I went from 2 sim accounts to 5 sim accounts. The five sim accounts only show up on DOM, but do not show up in the trade activity log. I don't know if these two problems are related. |
[2018-10-11 18:49:13] |
Sierra Chart Engineering - Posts: 104368 |
Are you referring to a Trade Position or are you referring to an actual working order? If you are referring to a Position, then refer to: http://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#IncorrectlyReportedTradePositionQuantity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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