Support Board
Date/Time: Wed, 22 Jan 2025 16:53:21 +0000
Price Display format and Tick Size
View Count: 1533
[2018-10-03 19:57:09] |
User226793 - Posts: 173 |
Folks, can you please let me know how the price display format and tick size for NQ and ES on the numbers bar chart...For some reason it does not show me the right options to choose...
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[2018-10-03 21:26:05] |
Sierra Chart Engineering - Posts: 104368 |
First thing we want you to do is to update Sierra Chart to the current version: Software Download: Fast Update Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that follow the instructions here to apply the settings to the chart if the Tick Size is not correct: Global Symbol Settings: Update/Apply Symbol Settings to Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-10-04 17:27:21] |
User226793 - Posts: 173 |
Thanks I followed the steps you asked me to do it did not fix the issue.. Please see attached screenshot... I just need the price to be displayed as per the index, could you please tell me what setting changes in need to make?
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Attachment Deleted. |
[2018-10-04 17:47:50] |
Sierra Chart Engineering - Posts: 104368 |
We are going to give you a call and look at this issue remotely.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-10-04 17:48:48] |
User226793 - Posts: 173 |
Ok thank you... my number is 646 467 2630
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[2018-10-04 17:55:28] |
Sierra Chart Engineering - Posts: 104368 |
We are calling now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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