Support Board
Date/Time: Wed, 22 Jan 2025 14:52:02 +0000
Times and Sales does not honor filtering options
View Count: 860
[2018-10-01 15:44:30] |
User800328 - Posts: 50 |
Hi, I am using the T&S window and I want to see the orders only > 20. But no what Options I use to filter it out, I still see ALL the orders in my t&s window. Can you please tell me why. Please see the images attached of the T&S and also the filtering options I have it set to. |
Screen Shot 2018-10-01 at 8.41.02 AM.png / V - Attached On 2018-10-01 15:43:49 UTC - Size: 57.46 KB - 258 views Screen Shot 2018-10-01 at 8.39.27 AM.png / V - Attached On 2018-10-01 15:43:55 UTC - Size: 100.76 KB - 275 views |
[2018-10-01 17:58:08] |
Sierra Chart Engineering - Posts: 104368 |
Make sure you have set the options on that specific Time and Sales window through the Settings menu on that window and also update to the current version. You are running a significantly older version. Follow the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-01 17:58:37
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[2018-10-02 15:54:42] |
User800328 - Posts: 50 |
Hi, I have upgraded the software but still no reprieve. It still shows all the times and sales. Please see the attached image. And I dont know why the background is all blue. Thanks. |
Screen Shot 2018-10-02 at 8.50.17 AM.png / V - Attached On 2018-10-02 15:52:24 UTC - Size: 86.21 KB - 254 views Screen Shot 2018-10-02 at 8.50.43 AM.png / V - Attached On 2018-10-02 15:52:30 UTC - Size: 51.38 KB - 240 views |
[2018-10-02 18:12:55] |
Sierra Chart Engineering - Posts: 104368 |
You are using the wrong Filtering options. Refer to the documentation here: http://www.sierrachart.com/index.php?page=doc/TimeandSalesWindow.html#Settings You need to use the Combined Filtering options. The blue records that we see there are Bid and Ask quote records. Those are not affected by the filtering options. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-02 18:13:09
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