Support Board
Date/Time: Wed, 22 Jan 2025 15:57:10 +0000
Data Issues
View Count: 631
| [2018-09-29 11:09:01] |
| User723592 - Posts: 9 |
|
Hi, I am a customer of Infinity and Transact and am using Sierra Charts. 1. I want to add the DTN IQ feed for longer historic data, but the drop down menu in the Data/Service Settings is blocked (see attached file). How can I set up DTN IQ Feed and also get trading access through TransAct Trading? 2. Since I downloaded the latest Version of Sierra Charts, when I draw an arrow with the arrow tool, once switching back to the hand tool, I cannot click on the drawn arrow and move it; also, I have deleted the 2018 Basic chartbook many times from the system and deleted it from the list of Files to open on start up as well, however, everytime I start the program, it keeps loading it. (see attached file) 3. Is it possible to download intraday data on a minute chart going back longer than 28/05/2013? A response would be very much appreciated... cheers hf jr. |
Private File Private File Attachment Deleted. |
| [2018-10-01 17:50:06] |
| |
|
1. You need a direct account for this but we do not recommend using DTN IQ Feed but instead the Sierra Chart Historical Data Service which is superior in all ways: Direct Sierra Chart Account Sierra Chart Historical Data Service 2. This is resolved in 1814. You can disable file downloads from this page: https://www.sierrachart.com/UserControlPanel.php?page=EnabledCustomStudies 3. Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: